Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,800 Reviews)
Open Ratings Snapshot
Rating breakdown 14,800 reviews
5 Stars
10,175
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
ANC and Ambient Sound Allowance
on July 30, 2024
Posted by: Rekmor
[This review was collected as part of a promotion.] I have to say that I'm extremely impressed by the Galaxy AI sound recognition for vocal ambient sound allowance. They recognize only my voice in response and allow outside noise in when I want it, then if I stop speaking, it goes right back to the way it was before. Seamless, low friction operations, especially compared to the way I used to do things with buttons and whatnot. Thanks!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better and IMPROVED
on July 30, 2024
Posted by: Rodz21
[This review was collected as part of a promotion.] Compared to the Buds2 pro, these are way better and don't fall out of your ears like the previous model. More comfortable and better sound quality. Definitely recommend to any thinking about upgrading. I had a pair of skullcandy earbuds and preferred those better than my pro2s. But bow I love these new buds. Samsung has my trust back again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent device
on July 30, 2024
Posted by: Sammynerd83
[This review was collected as part of a promotion.] The galaxy bugs 3 Pro are excellent with a few minor flaws. They could have at least one additional larger size earpieces. And the noise canceling really could be just a little bit better. Other than that they are amazing, the sound quality on these is really quite excellent. And the microphones really work well like really well. In addition the battery life is really quite good, however I do feel that the case especially how large it is, should have a larger battery so as to be able to hold three or even four charges. It felt like the buds to Pro with the smaller case could get more charges and have a longer total battery life then the buds 3 Pro. They work really well and the Galaxy AI feature for the one way interpreter is interesting, works okay, but it does need some additional work I would say. However other than that these are truly excellent earbuds and I would absolutely 100% advise my friends or family to get them.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S Tier Sound!
on July 30, 2024
Posted by: MaxPink
[This review was collected as part of a promotion.] The Pro 3 birds are of exceptional quality. The voice controls are highly responsive and effective. The audio quality is remarkable, with noticeable differences between the EQ settings. They fit snugly and comfortably in the ears.
I utilize them for various activities such as walking, dancing to music at home without causing any disturbance to my neighbors, practicing yoga, and using them at the gym.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good
on July 30, 2024
Posted by: Thebeard
[This review was collected as part of a promotion.] So far I think they sound better than the 2s. The noise cancelling seems stronger and the extra functions seem to work well and there's a good amount of options. The touch controls are easier than the 2s but the switch over took me a while just trying to remember the new stuff. The stalks help spread the touch controls out and there's a click sound when pinching the stalk so you can tell what you did. My only gripe is the case and the stalks. Since they're triangular they have to go in the correct orientation, unlike the 2s that if you got them close the magnets and lid got them to the correct orientation. It's kind of annoying but it's only been a week so maybe I'll get used to it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Ring: A Discreet Health Companion
on July 30, 2024
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] The Samsung Galaxy Ring is a promising addition to the wearable market. Its focus on health and wellness, coupled with the power of Galaxy AI, makes it a compelling choice for those seeking a discreet and effective way to track their well-being. While it might not replace a dedicated smartwatch for all features, it offers a unique and convenient approach to personal health management.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Static in audio
on July 30, 2024
Posted by: DKaudio
[This review was collected as part of a promotion.] Audio quality is not as good as expected. Fit is still not the greatest feels like they will fall out bending over regardless of tip used. Need to have something on the bak of the bud to help hold them in.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there DKaudio, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds is to you during your usage and for your continued enjoyment. We have provided a link to an article to help you with the fit, and recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you would like assistance with any aspect of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really like them!
on July 30, 2024
Posted by: Toto528
[This review was collected as part of a promotion.] I have been really happy with my new earbuds so far. There has been comments I've read about the stems being difficult to navigate, but I have not encountered that. I really like the ambient noise setting where the audio you're listening to will decrease, so you can hear conversations or emergencies. I feel that adjusting the volume and pausing what you're listening to has been easy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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