Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best buds ever
on August 1, 2024
Posted by: Alnassiry
[This review was collected as part of a promotion.] This is by far the best buds I ever owned.
I like the sound clarity, the beat, the base. It is so crisp and nice.
I also like to mention the sound insulation, it is on another level of the technology. I love it.
Now for the most important new feature. The AI. For once, I managed to make a call and talk to my daughter in law in her native language. She is Japanese...now that is something. A real big leap in communication.
Simply the best
I like the sound clarity, the beat, the base. It is so crisp and nice.
I also like to mention the sound insulation, it is on another level of the technology. I love it.
Now for the most important new feature. The AI. For once, I managed to make a call and talk to my daughter in law in her native language. She is Japanese...now that is something. A real big leap in communication.
Simply the best
Value
5
Written by a customer while visiting Samsung US
Posted by: Lisa B
from New York
Expertise:Intermediate
Verified Purchase:Yes
Buds 3 pro is really great. I love the new design and sound quality. The case provide security with click lock. Most importantly, they doesn't fall out my ear easily like buds pro 2. My only concern is put inside the case. The pointed shape make it difficult to put inside if your not looking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New design style
on August 1, 2024
Posted by: Kimberley1123
[This review was collected as part of a promotion.] Initially, I wasn't sure if I'd like the new design with the stem that's similar to the other brand, but after having them for a few weeks they've grown on me.
Seems my calls are clearer to people I speak with and using them during video calls have been great and they connect with ease too.
Overall I'm happy I upgraded the previous Buds I had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! These are special.
on August 1, 2024
Posted by: GrantC
[This review was collected as part of a promotion.] I absolutely adore these earbuds! I've been waiting for an AirPods quality pair of true wireless earbuds on Android and these are finally them. I've tried many different earbuds from the likes of Sony and Bose and even Samsung's previous earbuds but nothing comes even close to the quality of both build and sound with these.
One thing that I don't like is that they advertised heavily the galaxy AI integration with the translation, however this feature has not been released at launch which is sad to see it so heavily advertised when it is not yet available.
Overall these are my favorite earbuds of all time and I highly recommend them to anyone looking for quality earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung will remain at the forefront
on August 1, 2024
Posted by: Desho0o
[This review was collected as part of a promotion.] One of the undisputed best devices that you can own, from phones to headphones to televisions. Whatever you own, you are privileged to own a Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
from Bayonne, NJ
Expertise:Intermediate
Verified Purchase:Yes
I love the buds 3,the dynamic option for the equalizer sounds great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jrondeau
Verified Purchase:Yes
Hope to get them soon when i do I'll put a more in depth review
Written by a customer while visiting Samsung US
Customer Rating
1
The exchange process is ridiculous
on July 31, 2024
Posted by: Disillusioned
[This review was collected as part of a promotion.] The device tips are too flimsy, the quality of the build is lacking, the quality of the sound is worse than the buds2 pro. The form is worse than the buds2 pro, because of the tips flimsiness you cant get a proper ear fit as easily, and exchanging the tips is difficult. The battery life is worst than the buds2 pro, and you'd hope it's due to improved sound quality, but you can't improve sound if you can't get a good seal on your earstips.
The charging case is significantly worse than the galaxy buds2 pro, where they could charge easily when placed over the Samsung Smart things hub or other Samsung wireless plates, with this one you have to move it consistently to find the one sweet spot where the chargers work.
Ultimately this "upgrade" is:
A downgrade in form
A downgrade in battery life
A downgrade in quality of sound
A downgrade in device components
A downgrade in form
A downgrade in battery life
A downgrade in quality of sound
A downgrade in device components
Value
1
Response from Samsung USBy Social Commerce, August 9, 2024
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be more than happy to help you with any aspects of your earbuds that are meeting your expectations. We have provided a link to articles to help you with the fit of your earbuds, along with a video that will help you change the ear tips and get that tight seal for the best experience with the ANC setting. We have also included a link to an article to help you with the battery of your earbuds. Lastly, we have provided links to the full device manual and the Samsung Support Team to help align the features of your earbuds to align to your preferences. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US