Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,801 Reviews)
Open Ratings Snapshot
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great upgrade feature wise
on August 3, 2024
Posted by: Vald
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Bud pro 3 is a significant improvement over bud pro 1. Fit, sound and anc features. The only issue I have is limited functionality for iOS. The only other issue is the style looks cheap.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Terrific, & reasonably priced
on August 3, 2024
Posted by: The Bx Kid
from Bronx NY
Expertise:Intermediate
Verified Purchase:Yes
Great fit, great bass, great noise canceling, & great ambient sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent buds to the galaxy ecosystem
on August 3, 2024
Posted by: Robert
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Didn't think I'd like them due to the stem design but these new buds are excellent, upgraded sound quality from my buds pro 2, very comfortable and new features and gestures and the added custom Eq.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 3, 2024
Posted by: Scott
from Bristol, Ct
Verified Purchase:Yes
These are definately a step up from the buds pro I had before. The sound is great. For something so small it has good bass. They fit my ear exceptionally well. Very comfortable fit.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must Buy !
on August 3, 2024
Posted by: Arun
from Boose, ID
Expertise:Expert
Verified Purchase:Yes
Everyday I had problems with Buds 2 Pro's fit in my ear. Buds 3 Pro has completely changed that. Love it and extraordinary noise cancellation and Ambient Sound. The charge drains a bit quickly but I can compromise charge over fit. Loving it so far !
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on August 3, 2024
Posted by: Tomas
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the buds pro 2. The bass upgrade is very noticeable. The connection speed and consistency have also gotten better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't stay in the ear
on August 3, 2024
Posted by: BGeorge
Verified Purchase:Yes
This doesn't stay in the ear. Tried all three sizes and says poor fit. The small size end broke off had to pry out.
Response from Samsung USBy Social Commerce, August 12, 2024
Hey BGeorge, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable and crucial the ideal fit of your earbuds is to you every day. We have shared a link to an article to help our customers with these redesigned earbuds, and recommend performing a fit test with your earbuds in your ears, and connected to the Samsung Wearables App. Lastly, we have shared a video to help you change the ear tips with ease, and to the Samsung Support Team if any of these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds pro 3
on August 3, 2024
Posted by: Kenneth Kim
from Maryland
Expertise:Expert
Verified Purchase:Yes
Better sound than galaxy buds pro2, looks long battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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