Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,801 Reviews)
Open Ratings Snapshot
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Get your pair!
on August 3, 2024
Posted by: OMajus
from California
Expertise:Intermediate
Verified Purchase:Yes
The sound quality and ease of use are phenomenal. The water resistance is much appreciated as well!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love theNew Look, Miss the old features
on August 3, 2024
Posted by: Kingsman
from San Diego, CA
Expertise:Expert
Coming from the the first buds pro to these was a no brainer, love the new design. Only complaint would be the pinch feature, if they kept the touch pad these would be the best earbuds on the market for sure.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great form factor with awesome sound quality
on August 3, 2024
Posted by: Anonymous
from Irvine, CA
Expertise:Expert
Verified Purchase:Yes
I really love this new design. It is more comfortable in my hear and sound qualiuty is awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome buds 3 pro
on August 3, 2024
Posted by: Cheyenne
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
These are the best buds I've ever had. I had the buds live and the buds 2 pros and these are the best by far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Music lover.
on August 3, 2024
Posted by: David
Expertise:Expert
Verified Purchase:Yes
Amazing noice cancelation. Sound quality is good but not excellent. Wear is very comfortable.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Missed the mark on quality.
on August 3, 2024
Posted by: EShurst
from Lansing, Michigan
Expertise:Intermediate
Verified Purchase:Yes
Can't really use them yet, due to poor quality ear bud tips. Haven't try to change ear tips, because ear tip look like there's already showing cracks or tears with limited use.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there EShurst, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and changing the ear tips is crucial to getting that ideal fit. We have provided a link to a video to help you with the steps to remove and change your ear tips. We have also shared a link to the Samsung Support Team if you would like additional assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Better than buds 2
on August 3, 2024
Posted by: K9nikita
from Mechanicsville VA
Expertise:Intermediate
Verified Purchase:Yes
More comfortable than buds 2 bud get constant popping sound when while using lawn mower which is annoying even with the noise cancelling on.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there K9nikita, thank you for your feedbac kon your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the usage of your new earbuds. We would be more than happy to help you with the popping you mention. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team and the full device manual to help you with the settings of your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet Buds!
on August 3, 2024
Posted by: Keith B
Verified Purchase:Yes
Great Sound, love the voice controls! Great Price!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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