Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bruno Morch
Verified Purchase:Yes
The headphones are good, but mine came with a defect. When I turn on the noise cancellation, the right earphone makes a strange noise.
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there Bruno Munch, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We love hearing you are overall pleased with the usage of your earbuds. We would be happy to help you with the occurance you mention when enabling the ANC setting of your earbuds. We have provided two links to articles to help you with this experience, one to help you reset your earbuds, and one to troubleshoot the audio quality. Lastly, we have shared a link to the Samsung Support Team if you have questions or would like assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Stuart
from Beaver Dam, Wisconsin
Expertise:Beginner
Verified Purchase:Yes
These buds are amazing. I've had the buds 2 pros and I wasn't really a fan, because they kept falling out of my ears and no one really heard me well on calls. But the Buds 3 pro, AMAZING. Music sounds great calls sound great, looks great. I am very happy with them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rob fr sd
Verified Purchase:Yes
Sound is really good. Only complaint is the range is very bad, like 10 feet bad
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bremen Ohio
Expertise:Expert
Verified Purchase:Yes
They block the sound great they last for about 5 to 6 hrs when you listening to something without stopping.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on August 3, 2024
Posted by: SauceBoss117
[This review was collected as part of a promotion.] These are perfect for the samsung ecosystem,they are a must for when your just out and about or just working or even the gym
Value
5
Written by a customer while visiting Samsung US
Posted by: Raj P
from Atlanta Ga
Expertise:Intermediate
Verified Purchase:Yes
Great improvement over the pro 2. Love the design and sound quality. They stay in my ears better than the pro 2
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gabriel G
from Rio Rancho New Mexico
Verified Purchase:Yes
Love my buds 3 pro however I cannot switch the ear rubber piece on either one. Almost like it is stuck..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Philadelphia, PA
Expertise:Expert
Verified Purchase:Yes
The headphones sometimes don't charge or take a long time to charge. Sometimes I check in the morning and one of the headphones is only 10% charged. And that's after a night on charge and in a charged case.
Response from Samsung USBy Social Commerce, August 13, 2024
Hey there Alex, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the battery life of your device is to you every day. We have provided a link to an article to help you with the features and intended functionality of your device battery. We have also provided a link to the Samsung Support Team if this experience continues to occur and you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US