Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mishelle
from Pennsylvania
Expertise:Beginner
Verified Purchase:Yes
The noise canceling is really nice (I haven't had ear buds in years) and the battery last pretty long. Still trying to get used to them though!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jhone
from New York
Expertise:Intermediate
Verified Purchase:Yes
They are great headphones, very comfortable to use on any occasion, lightweight, the battery is durable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Marcos Joel
from Tampa,Florida
Expertise:Intermediate
Verified Purchase:Yes
I love the best wireless earbuds have ever owned. They absolutely sleek and portable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Michael
from Ct
Verified Purchase:Yes
Bad always falls no noise cancel with only 1 using
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Michael, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand our customers have specific needs and wants from their chosen device, and we would be more than happy to help you troubleshoot the features of your device that are not meeting your expectations. We have shared links to articles to help you in this matter with the fit and ANC setting of your earbuds. We have also shared a link to the Samsung Support Team if you would ever like one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Slovakswag
Verified Purchase:Yes
Sound is amazing, fitbis perfect, the mysic hits hard and clear
Features
5
Written by a customer while visiting Samsung US
Posted by: Razulo
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I did not notice any sound difference under normal conditions. Sound under windy conditions was an issue. I couldn't hear anything. Battery last more than my previous buds2 pro.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hello Razulo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day regardless of the external environment. We have provided a link to the full device manual to help you with the audio settings as well as an article to help you with the ANC feature specifically. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: JackofAll
from Phoenix
Expertise:Expert
Verified Purchase:Yes
These buds are okay, but I prefer my buds 2 pro. With the stems, I find myself fumbling more to put them back into the case. And the case feels less premium than my buds pro 2.
The way the rubber tips clip on makes it challenging to replace sizes, leading to a higher likelihood of breaking and tearing. The tips also feel less comfortable than the 2's
The wireless charging does not work well. I've yet to find a case that allows wireless charging to work when on. This includes the official one from Samsung. The sound is good, but only subtlety better than the previous generation.
After I paired with my phone and was using them, they randomly paired with my sons tablet and would no longer work with my phone.
If you have a previous generation, I really can't recommend these. And I would not pay retail for what you get.
The way the rubber tips clip on makes it challenging to replace sizes, leading to a higher likelihood of breaking and tearing. The tips also feel less comfortable than the 2's
The wireless charging does not work well. I've yet to find a case that allows wireless charging to work when on. This includes the official one from Samsung. The sound is good, but only subtlety better than the previous generation.
After I paired with my phone and was using them, they randomly paired with my sons tablet and would no longer work with my phone.
If you have a previous generation, I really can't recommend these. And I would not pay retail for what you get.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there JackofAll, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be thrilled to help you maximize your experience with your earbuds and troubleshoot any aspect of the functionality that is causing you frustration. With regards to the eartips, we have provided a link to a video we have that will walk you through the steps and help you do so with ease. We have also provided a link to the full device manual to help you with the paired settings between your devices. We have also shared a link to the Samsung Support Team to offer assistance on the charging of your device, and any other aspects with which you would like one on one assistance. Thank you for being a Samsung customer. –Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kevin
from Chino,CA
Expertise:Intermediate
Verified Purchase:Yes
excellent design! great sounds, Would recommended to anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US