Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Madison
from Palm Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
Great Earbuds! The sound quality and noise cancelling is fantastic along with the comfort and lightweight feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jonathan
Verified Purchase:Yes
The tips doesn't wanna come undone. But the overall sound is amazing
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Jonathan, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the audio quality of your earbuds, and we would be happy to help you troubleshoot the connection of the ear tips to your earbuds. We have provided a link to a video to help you with the steps to replace the ear tips on your device. We have also shared a link to the Samsung Support Team if this video does not help you resolve the matter. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mr Mack
from Staten Island, NY
Expertise:Intermediate
Verified Purchase:Yes
Better than expected! The sound quality is great and finally some earbuds that doesn't fall out of my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: The sad consumer
from Usa
Expertise:Expert
Verified Purchase:Yes
The buds are the worst of all, really bad materials and bad sound. What a miss from samsung and disappointed for me as a consumer
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 14, 2024
Hey there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you on a daily basis, and we would love nothing more than to help you with any experience you are having that may be causing frustration. We have provided a link to an article to help you troubleshoot the overall audio quality. We have also shared a link to the full device manual to help you adjust the equalizer setting to align to your listening preferences. Lastly, we have shared a link to the Samsung Support Team if you have additional questions or continue to experience anything out of the ordinary with your earbuds. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bobb
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Awesome product... Samsung did a great job with this new line of ear pieces. Do not change anything moving forward. Just add a few tweaks.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andreas
from Waxahachie, tx
Expertise:Intermediate
Verified Purchase:Yes
Love these new ear buds. They fit great in my ears and the sound quality is amazing. I thought the bud 2 was good, this 3 is phenomenal. I can hear so perfectly clear and I have been told people on the other line can actually hear me clear as well. I drive semi so usually the sound of the motor or something interferes but with these, I don't get any of that. I recommend getting them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For me they are a big improvement over the buds 2
on August 5, 2024
Posted by: SLJ3
Verified Purchase:Yes
They are a big improvement over the bud pro 2. The sound is way much better. In the features the way much better. And I like the new design it's more ergonomic and more comfortable. Great job Samsung
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Flint, MI
Expertise:Expert
Verified Purchase:Yes
Overall very good, I've had a few minor issues with fit and charging in the case at times.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US