Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: koolaid
from Pico Rivera, CA
Expertise:Expert
Verified Purchase:Yes
Audio is amazing. Battery life is long lasting. the only issue I'm having is keeping them in my ear when I'm working out. They tend to keep wanting to fall out even after I tested all the different ear bud sizes.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Missed the Mark
on August 5, 2024
Posted by: Long time Listener
Expertise:Intermediate
I genuinely feel like these are mostly downgraded from the Pro 2. The audio quality does seem better however I'm not an audiophile by any means. The noise canceling just doesn't seem on par with previous gens but I wouldn't say it's bad even though it's the biggest reason I use these headphones. My hudge issue is with the stem. Pausing, skipping songs or anything that basically involves using the headphones for controls have become virtually unable if you're doing anything but sitting still. I was initially exited for the design of the headphones but now it makes it so I can't really recommend these even though I have recommend the Pro and Pro 2 to so many people.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Hi there Long time Listener, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We are pleased to hear you are finding the audio quality of your earbuds to be so enjoyable during your listening. We would love to help you with the ANC feature of your earbuds to have the best experience possible and feel that complete immersion in to your music or other media. We also understand that the new pinch feature of the earbuds can take some getting used to if you have used previous versions with the tap settings. We have provided a link to the full device manual and the Samsung Support Team to help you best align your device to your preferences. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Robert
from Orange, CA
Expertise:Intermediate
Verified Purchase:Yes
I like the new redesign as the buds pro 1 & 2 both slipped out of my ears when working out. Great sound and quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Natali
from Columbia, SC
Expertise:Intermediate
Verified Purchase:Yes
So far so good. Finally, nice buds with outstanding sound quality. Buds3 pro are very good for a long time online professional meetings. I use ambient sound during the calls that works very good. Listening to the music is so pleasant! I use dynamic setting for sound quality.
After wearing them for a couple weeks, I can tell that I have no headaches wearing these buds, vs with the previous Buds2 Pro model.
I wish they have a longer battery life though!
I still use my old Galaxy buds+ for the long driving hours because of the longer battery life 🙃
After wearing them for a couple weeks, I can tell that I have no headaches wearing these buds, vs with the previous Buds2 Pro model.
I wish they have a longer battery life though!
I still use my old Galaxy buds+ for the long driving hours because of the longer battery life 🙃
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tarun Y
from Dallas TX
Expertise:Intermediate
Verified Purchase:Yes
Fit better than Budd 2 pro and features are great. Sound quality seems pretty similar to the prior version. Eq has definitely improved since the last version.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: 2WheelinFool
from Nebraska, USA
Expertise:Expert
Verified Purchase:Yes
Amazing! Have had all the different Buds Pros and these are the best rendition. They stay in your ears when talking which was a problem with previous models for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: No comfortable
Expertise:Expert
Verified Purchase:Yes
No comfortable. And the connection will loose with your phone for a while.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible with your earbuds and troubleshoot the fit and connection to your devices. We have provided a link to an article to help you with the placement of your earbuds in your ears for a secure fit, a link to a video to help you change the ear tips included with your earbuds to get that secure fit. For the connection we have provided two links to articles to help you with the Bluetooth feature of your earbuds. Lastly,w e have shared a link to the Samsung Support Team if these experiences continue or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Samuel
from Phenix City, AL
Expertise:Intermediate
Verified Purchase:Yes
The buds look and feel premium. The buds sound amazing and the ability to have the different modes is a plus. The only downside is that the touch bottoms can be annoying as at times it takes a good second to find or to figure out how much pressure to apply. Overall, they are good.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US