Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: P989
Expertise:Expert
Verified Purchase:Yes
One earbud is louder than the other, and the seams are not lined up equally on both buds.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 21, 2024
Hey there P989, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you and wanting the best immersive listening experience possible. We have provided a link to an article to help you troubleshoot the audio quality and another link to the Samsung Support Team if you would like to discuss the seams of your earbuds further. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Beatriz
from New jersey
Expertise:Beginner
Verified Purchase:Yes
So far so good they fit perfectly and the sound is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on August 6, 2024
Posted by: CeGa1988
[This review was collected as part of a promotion.] The buds have very good audio and look very good. The case is perfect and so is the battery life. The only thing I didn't like is that the noise cancellation leaves a lot to be desired. The previous model was better. The positive thing is that it can be fixed with an update. So let's hope Samsung does it and it would be the perfect buds. Galaxy AI rules!
Value
4
Written by a customer while visiting Samsung US
Posted by: Rick from Virginia
Verified Purchase:Yes
preformed better than expected on my S24 Ultra! Now waiting on software to enable translation which is enabled on just released phones.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Blackheart77
Verified Purchase:Yes
The sound is great and the features are really nice to have
Written by a customer while visiting Samsung US
Posted by: Anonymous
from SanTanValley, AZ
Expertise:Intermediate
Verified Purchase:Yes
Sound amazing and have great lows and highs. Fit nicely too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt the Geek
from Grand Rapids, MI
Expertise:Expert
Verified Purchase:Yes
When I saw Samsung was making the Buds 3 as a stem design, I knew I had to try them. I have the Galaxy Buds Plus, which sounded good as well, but was always fiddling with the Buds in my ears to get the correct fitting. With these, stem goes in notch in ear, and you can rotate with the stem if needed.
Happily, these also sound fantastic. Now, I do have a custom EQ set system wide on my S23 Ultra, and not through the Galaxy Wear app. Very full, and clear sound! Battery life I also rate excellent, which for me means I can get through an 8-10 hr shift at work on one charge of the ear buds themselves. (this is also with noise cancelling off)
Happily, these also sound fantastic. Now, I do have a custom EQ set system wide on my S23 Ultra, and not through the Galaxy Wear app. Very full, and clear sound! Battery life I also rate excellent, which for me means I can get through an 8-10 hr shift at work on one charge of the ear buds themselves. (this is also with noise cancelling off)
one thing that I wish was implemented was full RGB control of the light strip in the app...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Brandon
from Staunton, Va.
Expertise:Expert
Verified Purchase:Yes
Great ANC, the fit is incredible. Also voice recognition and translate option is ahead of its time. Very pleased with the Buds Pro 3. I want the silver ones next!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US