Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ziggy
from Nc
Expertise:Intermediate
Verified Purchase:Yes
Honestly the anc hurts my ears. AND the ambient mode as well. Also they ran hot in my ears not sure if thats where the light up ambiance is a con but 😅
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hi Ziggy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and the comfort and temperature are a crucial part of this experience. We would love to help you troubleshoot the audio quality and temperature of your device. We have provided a link to an article to help you with the audio quality, and a link to the Samsung Support Team to discuss the temperature. Thank you for being a Samsung customer, and we look forward to assisting you further. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro
on August 6, 2024
Posted by: MsKnight
[This review was collected as part of a promotion.] I have owned every edition of the huds since it first came to the market, the Galaxy Buds Pro 3 are by far the best. They are comfortable, snuggled well in my ear, the sound quality has improved and people are ablentonhear me clearly during calls. The only feature I wish they had kept from the older versions is the ability to hang up with one tap rather than squeeze press.
Value
5
Written by a customer while visiting Samsung US
Posted by: Oneredeemer
from Maine
Expertise:Expert
Verified Purchase:Yes
Feels like they are not even in but they are. I ride motorcycles and at 60 mph they dont fall out. Impressive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: EddieT
from Linton, IN
Expertise:Intermediate
Verified Purchase:Yes
At the moment, they're all but unusable. The R&D team did a poor job with the ear tips. I was doing the fitment and tore the ones that probably worked best for my ears. The ones I'm currently stuck with, I have to be sitting still, no movement at all. I can't even eat with them in. Just walking around the house they've fell out and almost got stepped on. So, there's no way I'd consider using them when I'm running, exercising or participating in any activities with them inserted. Also, the ANC needs some work. I had them in while driving my truck the other day. They just out of no where kicked on, picked and amplified the ambient sound and about gave me a heart attack. They definitely need some work. Hopefully Samsung will remedy the ear tips and get some updates in place for any OS issues.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hello EddieT, we appreciate you sharing your thoughts wth us about your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds is to you, and being able to successfully change the ear tips being vital to the fit. We have shared a link to a video to help you with the best practice to change the ear tips. We have also shared a link to the Samsung Support Team to see what options may be available for the ones you mention being damaged. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: icealation06
from shreveport, LA
Expertise:Expert
Verified Purchase:Yes
A pair of earbuds that finally stays in my ear. Love them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Airpods 2 Pro major competitor
on August 6, 2024
Posted by: Dylewis
[This review was collected as part of a promotion.] Galaxy AI on these headphones is amazing. I can translate what other people in my boarding school are saying so we can communicate effortlessly. I also love the blade lights as I get complimented everywhere I go.
Value
5
Written by a customer while visiting Samsung US
Posted by: Acumen
Expertise:Expert
Verified Purchase:Yes
The best buds Samsung has ever produced, I love the lights, and these are the first ones that fit great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Niko
Verified Purchase:Yes
They are great! Love them, great performance, !!!
Written by a customer while visiting Samsung US