Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Don't always believe the negative Nancy's.
on August 8, 2024
Posted by: Blwick
Shipping took a lot longer than expected as stated in my 1 star review from earlier but now that I received the product and looked them over and tested them out they are amazing. Sound quality is very good. They didn't fall out of my ears like the other buds have done in the past while just talking. (I have small ears)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Buds, Plastic Case 😬
on August 8, 2024
Posted by: TubbyGhoul
from Philadelphia, PA
I absolutely love my Galaxy Buds. The sound quality is amazing and im surprised by how much the ANC is able to block out. There are some great features and I couldnt be happier with my purchase. 4 stars only because the case that the Galaxy Buds come in isn't as high quality as the buds themselves. I will admit, I was a bit disappointed by the plastic casing and how easily it gets scuffed, I've dropped it 2-3 times since I got them and there are some pretty ugly marks on the case.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: VRKR
from Gurabo, PR
Expertise:Expert
Verified Purchase:Yes
I love them from all the earbuds I have from Samsung this is the best. Super comfy to use all day. I'm in love!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stay away from these ear bugs
on August 8, 2024
Posted by: ChicagoBob123
from Chicago
The hard plastic hurts your ears. Controlling the volume with the stem is more than difficult. On a bike ride they are awful as the wind noise was overpowering. The audio sound is not bad for as long as you can tolerate having them in your ears.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 16, 2024
Hello ChicagoBob123, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are always happy to help our customers have the best experience possible and troubleshoot any aspect of your device that is causing frustration for your usage. We have shared a link to an article to help you get the comfortable fit of your earbuds, and recommend performing a fit test when connected to the Samsung Wearables App. We have also shared a link to an article to help you with the ANC setting of your earbuds, along with the full device manual to help you with the settings to align to your needs. We have lastly shared a link to the Samsung Support Team if you continue to experience any frustrations, or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Eroldo
from NY
Expertise:Intermediate
Verified Purchase:Yes
Great fit and feel in the ear, very comfortable for prolonged use, audio quality crisp and clear
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Lem Mo
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
The ear buds are comfortable and the sound quality is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason
from California
Expertise:Intermediate
Verified Purchase:Yes
Easy controls, amazing sound, and look great. They ended up being better than I expected. Put my beats studio pros to shame.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bill L
from Gaithersburg, MD
Verified Purchase:Yes
Just got them today. They sound and look great! But where is the free clip on case?
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US