Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Really good hardware, bad shell.
on August 9, 2024
Posted by: Oily guy called Frankie
If you're like me, your natural skin oils can create a bit of residue on your head and ears. You might scratch your nose or ear and then go to change the song or adjust the volume with your earbuds, only to find yourself struggling to get a good grip. Often, I end up using my shirt to wipe off the residue from the device and my fingertips, which can be frustrating.
With that said, these earbuds may not be ideal for those who experience this issue—whether due to natural skin oils, sweat, or both. The Buds3 Pros do, however, feature some impressive hardware and software. But it's the exterior design, specifically the shell and eartips, that left me questioning, "Should I keep these or not?" Ultimately, I chose to return them.
Perhaps they'll release a Buds3 model with the same material as the Buds2 Pros' shell; that matte black, anti-slip finish is excellent. In summary, the internal components of this device are solid, though the ambient mode is somewhat less effective than that of the Buds2 Pros. However, the exterior design of the Buds3 Pros was a letdown for me.
I hope this helped
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Oily guy called Frankie, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we continue to innovate our product line. We know our customers have different preferences for their devices for a range of reasons. We are thrilled to hear the matte material used on your previous earbuds is still aligning to your needs so well. Please, don't hesitate to reach out to us again if you have questions about your Samsung products, or would like to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 9, 2024
Posted by: Omer4489
[This review was collected as part of a promotion.] I love the way they sounds like I upgraded from the buds 2 pro love anc exactly how I want it to I definitely recommend
Value
5
Written by a customer while visiting Samsung US
Posted by: Josh
Verified Purchase:Yes
great fit, sounds great. I don't like the fact u can't control volume from the earpieces
Written by a customer while visiting Samsung US
Posted by: Terrell
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
The buds sounds good. But looks like I have some paint chipped on the pair I received.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality and fits very comfortable. L
on August 8, 2024
Posted by: Harsh
from california
Expertise:Intermediate
Verified Purchase:Yes
Amazing sound quality and fits very comfortable. Loved it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality is amazing.
on August 8, 2024
Posted by: Anothergamer522
[This review was collected as part of a promotion.] I love these buds so much. They have a great sound stage compared to my Buds2 Pro, and it is such a great upgrade. Not to mention, the light bar on the sides is sooooo cool! I love wearing them out to and seeing the lights out and about, it's so cool.
The sound quality is also just superb. The high frequencies used to peak and hurt my ears on my Buds2 Pro, but with the new Buds3 Pro, it fixes that problem and you can hear the high frequencies at higher volumes and it doesn't peak or hurt my ears, and thay is such a plus for me.
Finally, Galaxy AI's noise cancelation and translate ability is super useful when I was out travelling, super quick and super clear, I loved them.
Value
5
Written by a customer while visiting Samsung US
Posted by: RJFecteau
Expertise:Expert
Verified Purchase:Yes
I've tried many, many buds and these are easily the best sounding. Excellent nose cancelling. Excellent fit with no hassle. Minor complaints: There's no tile for my galaxy watch as there was for the buds 2 pro. Wind noise is more noticeable with these than any other earbuds I've used.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: GEM12
from Northern NJ
Expertise:Intermediate
Verified Purchase:Yes
I love these earbuds. The noise-cancellation is the best I've ever experienced on a pair of earbuds. Definitely a worthwhile upgrade from the Galaxy Buds 2 Pro!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US