Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Better than expected
on August 10, 2024
Posted by: Chewy
from Texas
Expertise:Intermediate
I pre ordered my Buds Pro 3 on July 10th during the Samsung Unpacking Event. It said I would receive my Watch Ultra and Buds Pro 3 on the 23rd yet to my surprise I got them on the 19th! I had already heard about the ear tips ripping apart on some people so I watched a quick YouTube video on how to remove the tips and replace with the large size tios. This was done quick and easily and I've been jamming to the best sounding earbuds I've ever experienced. Plus, because I pre-ordered on the Unpacking Day and I traded in my Buds 2 I received a huge discount on the new Buds Pro 3. I think I paid more for Buds 2 than I paid for the Pro 3s. My only complaint is that the largest ear tips aren't big enough for my ears and I do have problems with them falling out sometimes. I'm waiting on aftermarket memory foam tips come to market so that I can trash the factory silicone tips. I've used foam on all my earphones before because I absolutely hate silicone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tired
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
They fall from my ear with little movement. I'm tired of it.
No, I would not recommend this to a friend.
Performance
4
Design
1
Value
2
Response from Samsung USBy Social Commerce, August 19, 2024
Hello there, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a device that is not operating as expected or intended. We have provided a link to an article we have available to help you with the fit of these redesigned earbuds. We also recommend following that up with a fit test with your earbuds while connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Buds
on August 10, 2024
Posted by: Bigflexslimm
[This review was collected as part of a promotion.] Coming from the Buds 2 Pro, I'm completely blown away by the upgraded sound quality, as well as the upgraded active noise canceling. The blade lights are also pretty helpful when trying to find your Buds in the dark
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Western Massachusetts
Verified Purchase:Yes
Sound quality and features are noticeablely improved over the last generation. Controls are easier to remember and better implemented. The fit is slightly less comfortable and not less aware than previous buds Pro 2 however.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anav
from New York New York
Expertise:Intermediate
Verified Purchase:Yes
Great sound and they do not fall off the ears. which is awesome!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Los Angeles, CA
Verified Purchase:Yes
The ear tips are easily torn when removing and can't get the buds to pass the fit test in my ear unlike the buds 2 pro which has a good fit result.
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Michael, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the fit of your earbuds is and being able to change the ear tips is a vital part of this process. We have provided links to an article to help you with the fit of your earbuds, and a video to help you change out the ear tips on your device. We have also shared a link to the Samsung Support Team to help you with the ear tips you have that are damaged. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product, justifies the price
on August 9, 2024
Posted by: SpectralPrism
[This review was collected as part of a promotion.] These Buds are amazing, one of the best purchases I've ever made. With Galaxy AI these buds are a huge upgrade from last model with an amazing redesign. The edge lights makes it look more futuristic and modern compared to other brands. Swipe controls and voice commands makes it easier than ever to switch songs or increase the volume without the need of ever touching your phone. With Galaxy AI, a feature that's rarely found is the new live translation, it translates whatever the person in front of you is saying to your preferred language. The noise cancelation is amazing as well, with it blocking most noises. The mic quality is flawless and not comparable to any other earbuds in the market. It's truly a unique and amazing product they've ever made.
Value
5
Written by a customer while visiting Samsung US
Posted by: Zulmy06
from North port fl
Verified Purchase:Yes
Me encantan el sonido es super stereo yo dormí con ellos y no molestan en los oídos mil % recomendado
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US