Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
New design has a learning curve
on August 12, 2024
Posted by: Sera96
[This review was collected as part of a promotion.] I love the sound of these headphones, but the new design will take some getting used to. The stems do help with better sound during phone calls, but they should have been round stems instead of the triangle thing they have going on. Also I wish they fit better in the ear (I've tried all the tips).
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hello Sera96, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the fit and settings of your earbds is to you every day. We have provided a link to an article to hep you with the fit of your earbuds, and another to the full device manual to help you with the settings and having the best experience possible. Lastly, we have provided a link to the Samsung Support Team if you have any questions or would like assistance with your earbuds or other Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
The title is clear and to thebpoint
on August 12, 2024
Posted by: Lemonk
[This review was collected as part of a promotion.] It's a great device and will fit all daily needs. My only issue was one of the beds was quieter than the other right out of the box
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Lemonk, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the audio of your device is to you. We have provided a link to an article to help you troubleshoot the audio quality of your earbuds. We have also shared a link to the Samsung Support Team if this resource does not help you resolve this experience. Thank you for b eing a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro
on August 12, 2024
Posted by: Kekachu1107
[This review was collected as part of a promotion.] These Buds 3 pro are excellent and I think these are better than the Airpods Pro. The sound quality is excellent. I love all Samsung products and I plan on buying more in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing
on August 12, 2024
Posted by: Crowder27
[This review was collected as part of a promotion.] Sound quality amazing noise cancelation amazing battery life amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
finest buds around
on August 12, 2024
Posted by: Longshot
[This review was collected as part of a promotion.] I love these ear buds, the sound quality totally makes listening to music even audio books. The design and fit are so comfortable. Thanks Galaxy for making such a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sounds great but smelly
on August 12, 2024
Posted by: William
[This review was collected as part of a promotion.] Usefully for galexy ai and just being able to quickly search stuff up.
Enjoy the noise cancelation
Smells like burning plastic
Use primary for phone calls, listening to music and searching stuff while on the move.
Smells like burning plastic
Use primary for phone calls, listening to music and searching stuff while on the move.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro are awesome
on August 12, 2024
Posted by: Arob32
[This review was collected as part of a promotion.] I love my new buds. Voice control is a nice feature. I would like to see the tap control or voice control option but it's fine within a day of use. Sound quality is great and longer battery life than buds 2 pro. The added adaptive sound is amazing! I use it while doing work and it blocks unwanted noise but allows someone speaking to be heard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but buggy
on August 12, 2024
Posted by: Yos123
[This review was collected as part of a promotion.] Galaxy Ai buds are good but still a bit buggy, fit is ok
Value
4
Written by a customer while visiting Samsung US