Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great sound, charging problems
on August 12, 2024
Posted by: TacosAndBeans0104
[This review was collected as part of a promotion.] I use my buds 3 pro for all of my everyday music and video streaming. They sound great and the ambient sound and ANC are great. My main problem is the buds charging. Sometimes my buds just don't charge in the case because the charging prongs weren't touching the buds. This issue leaves my buds sometimes not charged when I need them. This is my only issue with the buds but it's a pretty big issue.
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hey there TacosAndBeans0104, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are over the moon to hear you are enjoying the audio quality and features of your new earbuds. We have shared a link to the Samsung Support Team to offer any troubleshooting assistance or tips to help you resolve this matter with the battery of your earbuds. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Better than previous versions!
on August 12, 2024
Posted by: Eevee0295
[This review was collected as part of a promotion.] I've had the previous pro buds and I wasn't a big fan of the overall shape of the buds. It fit a little awkwardly in my ear and it wasn't a very snug and secure fit. I ended up getting airpods because the shape and deep were better for me at the time. These new buds check off all the boxes and I love them. Very comfortable and the sound quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there
on August 12, 2024
Posted by: 50rhgoe4
[This review was collected as part of a promotion.] The form factor has improved through each generation. One of my issues with previous designs was the microphone. I use these for meetings, working out, and phone calls. Previous versions I sounded muffled or like I was talking through a tube. This version doesn't have that problem. They integrate well with the Samsung AI and the audio quality is great. The only thing keeping it from getting 5stars is the hand/touch gestures seemed to work better in older models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love these buds
on August 12, 2024
Posted by: labonfoster
[This review was collected as part of a promotion.] These buds are phenomenal. I never thought the sound of music could sound sweet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds.
on August 12, 2024
Posted by: Dollarb1l
[This review was collected as part of a promotion.] These buds are great. People can not hear any background noise. I was told it's sounds like I'm on a landline phone, even when driving my tractor trailer (which is loud).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved them.
on August 12, 2024
Posted by: Nandeirus
[This review was collected as part of a promotion.] I loved its sound level. It's impressive. Sound cancellation and ambient sound are on another level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I've ever had.
on August 12, 2024
Posted by: Davi11
[This review was collected as part of a promotion.] The new design is the most comfortable buds. I really like being able to turn up or down the volume by speaking volume up. The stem design is easier to control the units. Very cool using AI to do on the fly translate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung earbuds ever
on August 12, 2024
Posted by: Tristan
[This review was collected as part of a promotion.] I have never had any ear buds that fits better than the buds 3 pro. I wear it to the gym and it never falls out. The sounds is awesome. It has detailed sounding. I love the AI translation feature. It is not perfect but helped me in some situations.
Value
5
Written by a customer while visiting Samsung US