Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Poor connection to non-Samsung devices
on August 12, 2024
Posted by: Imnotyourguybuddy
[This review was collected as part of a promotion.] The sound quality from these new buds is fantastic and it connects to my phone easily. However trying to connect them to my computer has been a nightmare. The original case that came with the buds didn't have access to the pairing button so I had to remove the buds case from the travel case to try pairing. Then the pairing button only works half the time and when it does successfully connect the sound still comes from the PC. My original buds worked much better, albeit lesser quality sound. Hopefully this improves in an update. I've never used galaxy AI either.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hello there Imnotyourguybuddy, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We completely understand the vital nature of the Bluetooth connection of your earbuds to your chosen device. To help you troubleshoot this matter at your convenience, we have provided links to two articles we have available on our website. We have also shared a link to the Samsung Support Team if this experience continues and you believe there may be an underlying factor occuring with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New Ear biss
on August 12, 2024
Posted by: BigWill71
[This review was collected as part of a promotion.] I love the galaxy buds 3pro. They sound great and love the voice acting also. The extreme comfortable and the don't fall out when I'm working out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, smooth sound
on August 12, 2024
Posted by: Quenton
[This review was collected as part of a promotion.] Samsung has outdone itself with the S24. The device is a stunning blend of power, elegance, and innovation. Its sleek design and vibrant display are instantly captivating. But what truly sets it apart is the integration of Galaxy AI.
From the moment you unbox it, Galaxy AI is there to guide you. Need help with a task? Just ask. Want to capture the perfect shot? Let AI optimize your camera settings. The AI capabilities are seamless and intuitive, making your smartphone experience more efficient and enjoyable.
From the moment you unbox it, Galaxy AI is there to guide you. Need help with a task? Just ask. Want to capture the perfect shot? Let AI optimize your camera settings. The AI capabilities are seamless and intuitive, making your smartphone experience more efficient and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Downgrade?
on August 12, 2024
Posted by: Shopaholic619
[This review was collected as part of a promotion.] I was expecting much more from them. If I had paid full price, I would have been very upset. I feel the buds 2 pro sit better in ear. Sound quality is good however at a price point of 200 it should be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving Them
on August 12, 2024
Posted by: MsUnique82
[This review was collected as part of a promotion.] I've purchased a lot of earbuds from different brands and these are my favorite. They sound good and they don't feel like they're about to fall out of my ears. I love the noise cancelation and adaptive sound control. Samsung hit the mark with these!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek. Cool. Advanced.
on August 12, 2024
Posted by: TyBoog23
[This review was collected as part of a promotion.] They look and sound amazing. They have some pretty cool features. The fit isn't as good as the previous buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Loving the new style
on August 12, 2024
Posted by: Dieselpower66
[This review was collected as part of a promotion.] Love the new design, still trying to get use to the features but overall they feel great and the sound is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing headphones
on August 12, 2024
Posted by: Bmore187sniper
[This review was collected as part of a promotion.] Galaxy Ai is amazing when voice chatting.
These headphones are truly amazing.
Good perfectly in my ears, very good bass and noise canceling is awesome.
Good perfectly in my ears, very good bass and noise canceling is awesome.
Value
5
Written by a customer while visiting Samsung US