Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Samsung, give it up already.
on April 26, 2026
Posted by: Joe 1234
Expertise:Beginner
Samsung, give it up already. Your headphones are an absolute disaster.
The ANC is a total fraud—it actually amplifies sharp noises instead of cancelling them, turning every sudden sound into an auditory nightmare. The battery is nonexistent, and the case is so flimsy it picks up scratches if you even look at it wrong. Honestly, it’s almost impressive how you managed to pack every deal-breaking flaw imaginable into a single product.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 27, 2026
Hello Joe 1234,
We appreciate your feedback on the Galaxy Buds3 Pro. Sound quality and comfort are essential for an enjoyable listening experience, and it's clear that you were looking for a balance between the two. Your insights help us understand what matters most in terms of audio performance and design. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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We appreciate your feedback on the Galaxy Buds3 Pro. Sound quality and comfort are essential for an enjoyable listening experience, and it's clear that you were looking for a balance between the two. Your insights help us understand what matters most in terms of audio performance and design. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My most comfortable headphones for daily use and t
on April 25, 2026
Posted by: Beis24love
[This review was collected as part of a promotion.] My headphones for my daily routine are very comfortable, I can clean, work, do any assets with my headphones, they are already part of my life, they are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever used
on April 25, 2026
Posted by: Prkeo2
[This review was collected as part of a promotion.] These mark the most significant upgrade in a product line in history. So comfortable I forget they are in, excellent nose canceling and microphone (I drive and old small car, do the cabin gets very loud and people do not hear any of that during conversations).
Cannot recommend these enough.
Cannot recommend these enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Endless amounts of "pro's" leaving minimal "con's"
on April 24, 2026
Posted by: Wrkhardr100
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro didn't just change how I listen to music; they changed how I hear the world. What sets these apart isn't just the sound; it's the intuitive way the AI anticipates my environment—it adjusts the noise cancellation before I even realize I need it. The sound profile is always crystalline.
Galaxy AI is the epitome of seamlessly advancing the Samsung ecosystem.
The Buds3 Pro language translation has removed bulky inconvenience barriers I once encountered. Now I can have a conversation with someone that speaks another language as though I can speak their language because they translate what someone is saying instantly right into my ears. When I speak it translates my language through the Buds and phone. The enhanced hearing feature is so helpful for hearing people that talk softly, people yelling from across a large room or shop and help me monitor people in my house that may need special attention. Another option I enjoy is leaving my phone on the counter or table before I go to the bathroom or wander around and be capable of hearing what people may be saying about me or speaking a plan to take something. The only issue I have is difficulty of keeping them from always falling out of my ears. After several times of this happening I found different sets of the bud part that fits in my ear and I found some aftermarket ear pieces that slide onto the shaft and wrap around my ear to keep them in place.
Galaxy AI is the epitome of seamlessly advancing the Samsung ecosystem.
The Buds3 Pro language translation has removed bulky inconvenience barriers I once encountered. Now I can have a conversation with someone that speaks another language as though I can speak their language because they translate what someone is saying instantly right into my ears. When I speak it translates my language through the Buds and phone. The enhanced hearing feature is so helpful for hearing people that talk softly, people yelling from across a large room or shop and help me monitor people in my house that may need special attention. Another option I enjoy is leaving my phone on the counter or table before I go to the bathroom or wander around and be capable of hearing what people may be saying about me or speaking a plan to take something. The only issue I have is difficulty of keeping them from always falling out of my ears. After several times of this happening I found different sets of the bud part that fits in my ear and I found some aftermarket ear pieces that slide onto the shaft and wrap around my ear to keep them in place.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds Pro 3: AI That Transforms Audio
on April 24, 2026
Posted by: 2BLEAAUTO
[This review was collected as part of a promotion.] Here’s a polished review in English:
---
The Samsung Galaxy Buds Pro 3 have quickly become an essential part of my daily routine, and a big reason why is the seamless integration of Galaxy AI. These aren’t just earbuds, they feel like a smart assistant that travels with me everywhere.
At work, the clarity of calls is outstanding. The noise cancellation helps me stay focused even in busy environments, while Galaxy AI enhances voice detection so conversations sound clean and natural. When watching movies, the immersive sound really stands out, with deep bass and crisp details that make every scene more engaging.
During workouts, they stay secure and comfortable, and the sound keeps me motivated. But where they truly shine is in productivity and learning. While studying English, Galaxy AI helps me understand pronunciation and context more clearly, making practice sessions much more effective.
One of the most impressive features is the ability to translate conversations live. This has a huge impact on my daily life, especially when communicating with people who speak different languages. It feels natural and fast, almost like breaking down language barriers in real time.
Battery life is reliable, the design is sleek, and the overall experience feels premium. The Galaxy Buds Pro 3 go beyond just audio—they enhance how I work, learn, and connect with others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No tracking option if lost
on April 23, 2026
Posted by: Mike
Expertise:Expert
Buds themselves were pretty good and i enjoy them. They sound good and fit well. The fall significantly short of their competitors when it comes to tracking a lost case (With earbuds inside) I lost my buds in the case, could've sworn i brought them home. Location showed at a store last updated when i was there. I went back and looked couldn't find them. looked around at home and no luck. using the samsung find app is the worst experience. They have a search nearby that you have to wait 5 minutes without changing off the screen. no luck. I found them by sheer luck, turns out they were on my desk behind my monitor but while sitting in my desk chair and trying to track them it constantly failed. not finding them once. after i found them i put them 3 inches away from the phone closed with buds and tried tracking again. Still cant find them 3 inches away? What a joke Competitors have better tracking without having to buy a special tracker. Do not think that if you lose them in the case that you have a chance of tracking them you DO NOT
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, April 24, 2026
Hello Mike,
It's great to hear that you are enjoying the sound and fit of your Galaxy Buds3 Pro. Features like Samsung Find are designed to provide peace of mind when tracking your devices, which highlights the effectiveness of your tracking experience. If the SmartThings app is unable to locate your Galaxy Buds, it could be because the case is dead or the Buds are in deep sleep mode. Please check out our online guide for assistance in finding your lost Galaxy Buds. Additionally, your feedback is valuable in identifying areas for improvement. Thank you for being a Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
It's great to hear that you are enjoying the sound and fit of your Galaxy Buds3 Pro. Features like Samsung Find are designed to provide peace of mind when tracking your devices, which highlights the effectiveness of your tracking experience. If the SmartThings app is unable to locate your Galaxy Buds, it could be because the case is dead or the Buds are in deep sleep mode. Please check out our online guide for assistance in finding your lost Galaxy Buds. Additionally, your feedback is valuable in identifying areas for improvement. Thank you for being a Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful pictures
on April 23, 2026
Posted by: Veryhappy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has completely exceeded my expectations. I absolutely love this device and genuinely feel like I’m holding one of the most advanced smartphones available today. The design feels premium, solid, and perfectly balanced in hand, but what truly makes it stand out is the combination of raw power, intelligence, and camera performance.
The camera system is absolutely phenomenal. The 200MP main sensor captures an incredible level of detail that makes every photo look sharp, professional, and full of life. The ultra-wide and telephoto lenses give me flexibility in every situation, whether I’m shooting landscapes, portraits, or zooming into distant subjects. Low-light performance is especially impressive—Night mode produces clear, bright, and natural-looking images even in very dark environments. Every shot feels like it’s been enhanced by a professional camera system.
What I also love is how the AI features elevate the entire photography experience. The phone intelligently adjusts lighting, sharpness, and color in real time, and editing tools feel almost effortless thanks to AI-assisted enhancements. It feels like having a smart photography assistant built directly into the device.
My 512GB storage gives me total peace of mind. I never have to worry about space, even with thousands of high-resolution photos, 4K videos, apps, and files. I know I’m set not just for today, but for years into the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic superb
on April 23, 2026
Posted by: Veryhappy
[This review was collected as part of a promotion.] I absolutely love the Samsung Galaxy Buds 3 Pro and I genuinely feel they deliver one of the most premium audio experiences I’ve ever had. The sound quality is fantastic—rich, detailed, and well-balanced, with deep bass, clear vocals, and crisp highs that make music, movies, and calls sound incredibly immersive. Every time I use them, I feel like I’m getting studio-level audio in a compact and comfortable form.
The active noise cancellation is excellent and makes a noticeable difference in my daily routine. Whether I’m on a flight, in a busy airport, or just walking through a noisy city, the outside world fades away and I can fully focus on my music or calls. The ambient mode is equally impressive, allowing natural awareness of my surroundings without removing the earbuds.
What truly elevates the experience is the AI integration. The intelligent sound optimization adapts automatically to my environment, making everything feel more personalized. Voice detection is smart and responsive, lowering audio or switching modes when I start speaking. Features like real-time translation and AI-enhanced voice clarity during calls make the earbuds feel futuristic and incredibly practical.
Comfort is another strong point. They fit securely and feel light even after long hours of use, whether I’m working, traveling, or exercising. Battery life is reliable, and the charging case ensures I’m never without them for long.
Value
5
Written by a customer while visiting Samsung US