Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great but not at first
on August 15, 2024
Posted by: Buds3prouser
[This review was collected as part of a promotion.] The Buds came with the left one defective. Little to no audio on the left, however after multiple failed attempts to recieve useful help from the support team finally one of them tell me about the warranty it had and where I can get it repaired free of charge. After the repair which ended up just them replacing the single defective bud they sound amazing and no issue as of now. Definitely worth the upgrade from the Buds2 Pro but again was a hassle to get them fixed initially
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I wanted these buds so bad!!!
on August 14, 2024
Posted by: HisAngelBaby24
[This review was collected as part of a promotion.] I am in search of a great pair of buds. I absolutely loved the beans, the only pair I've ever found to stay in my ears and not fall out. Since they are no longer made and I have been through 4 pairs, I decided to try these bad boys. We'll, to my dear of buying them, they are no beans. They do not stay in my ears and they also have interference issues so bad. I wish I had not bought them. Please, please come out with me beans!!
Value
1
Response from Samsung USBy Social Commerce, August 22, 2024
Hey there HisAngelBaby24, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how vital the ideal fit of your earbuds is to you every day. We have provided links to an article to help you with the placement and a video to help you change the ear tips to help you with the fit. For the audio quality, we have provided a link to an article to help you troubleshoot this experience at your convenience. Lastly, we have shared a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excited about these
on August 14, 2024
Posted by: Jramsey
[This review was collected as part of a promotion.] I'm really excited about the ANC and the Galaxy AI features that are built into the buds. Great earbuds.
Value
5
Written by a customer while visiting Samsung US
Posted by: RRK25
Expertise:Intermediate
Verified Purchase:Yes
The previous Buds don't even compare. The Buds3 Pro fit in the ears better and the sound quality is superb.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features...good sound
on August 14, 2024
Posted by: Beatngu
[This review was collected as part of a promotion.] Buds sound great in anc or adaptive mode.. (which is fantastic). Tips are to small for my ears the Ai translater is amazing as is the AI responses.. All in all a good product battery needs improvement and tip options. I wear earbuds for 9 or 10 hours a day and these are not the most comfortable but do able some better bigger tips could save this. 8 out of 10 would buy again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy Buds3 Pro!
on August 14, 2024
Posted by: Tiffonia
from Florida
Expertise:Intermediate
They fit great, they sound great and they look amazing! This is my 4th pair of Galaxy Buds and I like these way better than all the others that I have had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool lights
on August 14, 2024
Posted by: Samdan
[This review was collected as part of a promotion.] Galaxy ai is amazing. Can't wait for the new features with automatic interpreter for the s22 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart Sound With Comfort
on August 13, 2024
Posted by: MrMakesNCreates
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro delivers on the essentials with stellar sound quality and impressive battery life. Designed with comfort in mind, these earbuds fit snugly, making them perfect for all-day wear, whether you're at work, on the move, or during a workout.
Active Noise Cancellation (ANC) is where these earbuds truly shine, offering a must-have feature for anyone who values an immersive audio experience. The hybrid isolation and passthrough capabilities are seamless, allowing you to switch between focusing on your music and staying aware of your surroundings with just a tap. This makes them versatile for any environment, from noisy commutes to quiet offices.
Battery life is another strong point, giving you hours of uninterrupted listening, even with ANC activated. For someone who uses earbuds all the time, this is a crucial feature, and the Galaxy Buds3 Pro doesn’t disappoint.
Seamless integration with your smartphone is complemented by Galaxy AI, which enhances your listening experience by learning your preferences and automatically adjusting settings for optimal sound. Google Assistant is fully supported, making it easy to manage your day, whether you're setting reminders, sending texts, or controlling your music with voice commands.
Overall, the Galaxy Buds3 Pro offers a balanced mix of top-notch sound quality, comfort, and essential smart features like ANC, Google Assistant, and Galaxy AI, making them an excellent choice for anyone in the ecosystem and beyond.
Value
5
Written by a customer while visiting Samsung US