Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Worst earbud ever!!
on August 16, 2024
Posted by: JasonA
The worst earbud I’ve ever own and worst design ever. Just wasted my money and my buds 2 pro .
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 22, 2024
Hi JasonA, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any frustrations you may be experiencing and maximize your experience. Without knowing what features are causing frustration for you, we have provided links to the full device manual, and the Samsung Support Team. These resources can help you align the settings and features to your preferences and ensure everything is operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Amazing features and noise cancellation, probably some of the best and most intuitive I've seen. However, the buds don't necessarily fit in or with my ear. I prefer the Buds Live and hope a new Buds Live model with upgraded features will be released.
Written by a customer while visiting Samsung US
Customer Rating
2
Sucks
on August 16, 2024
Posted by: Sydney
Expertise:Expert
Battery life is terrible, call quality worse. Galaxy buds pro 2 were way better
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 22, 2024
Hi there Sydney, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot any aspect of your earbuds that are not meeting your expectations or causing frustration. For the battery life of your device, we have provided a link to an article to help you understand the different features and ways to extend the battery life and ensure it operates as intended. We have also provided another link to two articles to help you with the audio quality especially during your phone calls. Lastly, we have shared a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wow just wow
on August 16, 2024
Posted by: ItsRon
[This review was collected as part of a promotion.] I only had about ten minutes to play with these. But I have to tell you I was blown away. I tried the Galaxy AI listening part to decipher spanish and low and behold it held up very nice. I understood spanish haha. With that right there I immediately pre ordered some. My own will be here shortly can't wait.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love SAMSUNG
on August 16, 2024
Posted by: Jerr07
[This review was collected as part of a promotion.] I have been completely in love with Samsung products since I first came into contact with them in high school. I was even more excited when I used its AI function when I first got the flagship Galaxy S23 Ultra. Then I attended the online press conference again. The design of the headphones attracted me this time. I also pre-ordered buds 3 pro immediately. When I received the goods, I can only describe it as super excited. The sound quality is good and the appearance is great. There are also new AI functions, which are really great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds
on August 15, 2024
Posted by: 23_UNC
Had to have these and they didn't disappoint! The sound quality is probably the best I e ever experienced! Highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
My second galaxy buds pro
on August 15, 2024
Posted by: Cj68fold6
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy Buds3 Pro, and they’ve been a game-changer. The unboxing revealed sleek, premium earbuds with a comfortable fit and an elegant charging case. Setup was effortless, and connectivity was flawless with my Samsung device.
The sound quality is outstanding—crisp highs and deep bass with effective active noise cancellation (ANC). The real highlight is the AI features. The adaptive sound mode intelligently adjusts ANC and ambient sound based on my surroundings, whether I’m walking in a park or in a crowded café. Voice detection automatically switches to ambient mode when I speak, which is incredibly convenient.
Bixby integration lets me use voice commands to manage music, check the weather, and control smart devices, all with impressive accuracy. Battery life is solid, lasting all day with additional charges from the case, and the earbuds remain comfortable even after hours of use.
Overall, the Galaxy Buds3 Pro deliver exceptional sound quality and smart AI enhancements, making them a top choice for anyone seeking advanced, adaptive earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 3 review.
on August 15, 2024
Posted by: Izniracs
[This review was collected as part of a promotion.] I live how this product has a stimulus on it it fits so much better. The noice cancelation is so much better the the buds pro 2.
Value
5
Written by a customer while visiting Samsung US