Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,802 Reviews)
Open Ratings Snapshot
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazing New Buds
on August 18, 2024
Posted by: Buds3Pro
[This review was collected as part of a promotion.] I have had every pair of buds Samsung has come out with and Samsung has hit the nail on the head with these! I use them everyday for talking and listening to videos while at work or driving, hands free! Most buds are too big for my ears and fall out, but not these. My favorite part is that people can actually hear me when talking and I don't have to talk loud either. These are by far the best earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung got it right this time
on August 18, 2024
Posted by: FrankF
Verified Purchase:Yes
These are the best buds that I have had including several Samsung and other well known brands. They are comfortable and the controls are easy to use. Ans should I mention that the sound is great.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line wireless headphones
on August 18, 2024
Posted by: KBSamsung
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds 3 Pro for a bit, and I’m seriously impressed. The sound quality is next-level, and they’re so comfortable I forget I’m even wearing them. What really sets them apart, though, is the "Galaxy AI" feature. It automatically adjusts the sound based on where I am, and it makes a huge difference—whether I’m at the gym or chilling at home, the audio is always spot on. Plus, the noise-cancellation is a game-changer for focusing in busy places. If you want wireless earbuds that really deliver, these are a must!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding ANC
on August 17, 2024
Posted by: Thomps
from Georgia
Expertise:Intermediate
I bought them a month ago and besides the gym I never really got to test out the ANC. Currently, I'm in a party bus with people blasting karaoke and at 50% volume and anc on I can't hear a thing. I don't think any reviews on youtube or other sources really do justice towards the ANC on these Buds3 Pro. Aside from this, the audio quality is great especially when paired to my Tab S9 Ultra and the fit out of the box was perfect for me. They have not slipped out once regardless of any activity I may be preforming.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Glitchy ANC
on August 17, 2024
Posted by: Court
Expertise:Expert
I got these at launch with a pre-order. The sound quality is excellent, but the ANC has some serious problems. When I turn on Adaptive active noise canceling, it sounds exactly like Ambient sound mode on its highest setting. When I turn on Active noise canceling, it sounds like the ANC is constantly fluctuating, not a consistent anc. The outside noise goes up and down, which is mildly annoying when listening to music, but awful with any podcast. Support suggested a warranty repair...for a new product? I've had buds+, buds pro, and buds 2 pro, and was very happy with those. I traded my buds pro for a discount with these.. ugh.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 22, 2024
Hi there Court, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how valuable the uninterrupted listening experience is for your music, podcasts, streaming, and other media. We have provided for your convenience links to an article about the ANC setting and usage, and another to the full device manual to help with the settings. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like to explore additional options. We appreciate you being a loyal Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound and Comfort!
on August 17, 2024
Posted by: LoveSamTech
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 are seriously impressive! The sound quality is top-notch with deep bass and crystal-clear highs. The noise-canceling feature is a game-changer, blocking out distractions perfectly. They fit comfortably in my ears, and I can wear them for hours without any discomfort. The battery life is solid, and the quick charge is super handy. Whether I’m working out or taking calls, these buds never let me down. Totally worth it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features!!!
on August 17, 2024
Posted by: Choppa23
Expertise:Expert
Easily the best earbuds I've owned. Comfort, Build Quality and Sound Quality all all there!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
fast to the future.
on August 17, 2024
Posted by: MUNEKITA8
[This review was collected as part of a promotion.] The design and audio quality are one of many features that maintains the legacy and quality of Samsung's elegansia perfect for the eyes.The anyone loves perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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