Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Hoob
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Pretty comfortable, the noise canceling is not bad, but also not great. Not sure if it's worth the actual whole price, but overall satisfied purchase and good upgrade from the buds+
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 19, 2024
Posted by: Zill
Excellent sound and call quality 👌 as well as build quality.
Written by a customer while visiting Samsung US
Posted by: Vinny S
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
The sound is excellent... Better than the previous Buds Pro I was using. These are slippery suckers though.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Posted by: MrsKing
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
Super clear and comfortable. Was surprised at how much they resembled airpods. Wish they had a "Live Location" feature like the jellybeans looking buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money
on August 19, 2024
Posted by: AceTrnrCK
from Washington D.C.
Expertise:Intermediate
Battery life is about one hour. There is something very wrong with the battery lifespan. It lasts an hour at most. Additionally, the bluetooth does not maintain a stable connection. I would not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hey there AceTrnrCK, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect that may be causing frustration. For the battery of your device, we have provided a link to an article to help you with the different features and settings that can extend the battery and help you ensure the battery lasts as intended. For the connection to your phone, we have provided links to two articles to help you troubleshoot the connection at your convenience. Lastly, we have shared a link to the Samsung Support Team if any of these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great headphones
on August 19, 2024
Posted by: Vigeoo
[This review was collected as part of a promotion.] This a great pair of headphones, the galaxy ai translating feature is awesome, sound quality is great and the noise canceling is incredible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Really bad noise cancelation technology.
on August 19, 2024
Posted by: LBZ1
from Las Vegas
Expertise:Intermediate
Noise cancelation is horrible and there also a lot of static noise.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 22, 2024
Hi there LBZ1, thank youf or sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you with the audio quality of your earbuds for both the ANC setting and the static you mention. We have shared two links to articles to help you in this matter at your convenience. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Audio Experience
on August 18, 2024
Posted by: Hossein
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Buds 3 Pro, and I'm thoroughly impressed! The sound quality is exceptional, with deep bass, crisp highs, and a rich, balanced audio profile that elevates my listening experience. The active noise cancellation is superb, effectively drowning out background noise, whether I'm on a busy street or in a crowded café.Comfort-wise, the Buds 3 Pro fit snugly and securely, making them perfect for extended use without any discomfort. The battery life is excellent, easily lasting through a full day of use. The seamless integration with my Samsung phone allows for quick pairing and intuitive touch controls.The design is sleek and modern, and the water-resistant feature adds an extra layer of durability. Whether I'm listening to music, taking calls, or using them for workouts, the Samsung Buds 3 Pro deliver on all fronts.In summary, the Samsung Buds 3 Pro are a fantastic investment for anyone looking for top-notch wireless earbuds. They offer premium sound, comfort, and features that truly set them apart from the competition.
Value
5
Written by a customer while visiting Samsung US