Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Poor battery life
on August 21, 2024
Posted by: Caroline
I've been using for about 2 months. Battery life is disappointing. Overall I like Pro2's much better.
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hello Caroline, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important lasting battery is to you every day, and we would love nothing more than to help you troubleshoot any frustration you are experiencing. We have provided a link to an article to help you at your convenience, along with a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Top 3 for my choise.
on August 20, 2024
Posted by: Samsungbuds3
[This review was collected as part of a promotion.] Love my Samsung Device and i will love to try a Galaxy AI for my next new Device.
And see if its as good on gaming as my Galaxy Buds 3.
And see if its as good on gaming as my Galaxy Buds 3.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has amazing features and quality
on August 20, 2024
Posted by: Sploogie
[This review was collected as part of a promotion.] This product has amazing features and the built in galaxy ai active noise cancelation is amazing. I tend to use the buds 3 pro for video games, music, and YouTube and it always works great. So far they have been the best ear buds I've bought. I enjoy the light up feature, since it makes it 100x easier to find at night and it has been a life saver all around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds.
on August 20, 2024
Posted by: Static305
[This review was collected as part of a promotion.] These earbuds are awesome! The noise cancellation is on point. So much better then previous earbuds pros. I definitely would recommend these. Everything is great with ai generated.
Value
5
Written by a customer while visiting Samsung US
Posted by: PistolPete
from New York
Expertise:Expert
Verified Purchase:Yes
Not as easy to put into your ears as the Buds2. Sound quality is great, and control is a bit easier with the stem.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Okay Now!! These are great!
on August 20, 2024
Posted by: Colouringfaces
from Maryland
Expertise:Expert
Omg the sound is everything.💪💜🥰 They fit and stay in my ear well.👌 I have not made a call with them yet but I needed them for music playback more than anything. I'm so happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade from buds 2 but still not perfect
on August 19, 2024
Posted by: 5pntlow
[This review was collected as part of a promotion.] I've had the buds pro 3 for about 3 weeks now. I wear them every single day Monday through Friday while I work. I work in a shop so the active noise cancelation is great to drown out loud sounds so I can hear my music and podcasts clearly still. The sound is great. The touch features took some getting used to but once you figure it out it's easy to use. The battery doesn't quite last the entire day but it does last between 4-5 hours. It gets me through to lunch and then they charge and they make it through the rest of the day after that. The Galaxy AI features are nice but not 100% yet. The voice and siren recognition are good ideas but not perfected. If someone else talks to me they do not turn on ambient sound like they should. It only turns on if I speak myself. So I have to say something first to be able to converse with someone or press and hold to activate the ambient sound. Overall they were a good upgrade from the buds 2 I had before these. I prefer the shape of these over the old style for sure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade
on August 19, 2024
Posted by: Jmaxxx
[This review was collected as part of a promotion.] Use these for work and for everyday listening, they work great adaptive is great, battery is also good, i feel like it was a huge upgrade from my original galaxy buds to these!
Value
5
Written by a customer while visiting Samsung US