Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,802 Reviews)
Open Ratings Snapshot
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Fantastic headphones
on August 26, 2024
Posted by: Wolverine95923
[This review was collected as part of a promotion.] The different audio settings are great. Being able to hear other people while wearing them is amazing. They are the best headphones I have ever had. The Galaxy AI is a really cool feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nice looking but not good functions/ fit
on August 26, 2024
Posted by: Vic79usa
[This review was collected as part of a promotion.] Nice good looking. Not good fit on my ears, hard to use the commands. Decent audio
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Vic79usa, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the audio quality and appearance of your earbuds. For the fit of your earbuds, we have provided a link to an article to help you with the placement and would recommend doing a fit test while connected to the Samsung Wearables App. We have also shared links to the full device manual and the Samsung Support Team to offer assistance with the voice commands or any other aspects of your earbuds that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product has great features still a few kinks
on August 26, 2024
Posted by: DenN33
[This review was collected as part of a promotion.] The new buds have great features and work amazingly with Galaxy AI but there are still a few minor adjustments that should be made between the blade lights and the bud tips but overall great sound and ANC
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds ever
on August 26, 2024
Posted by: Jochys731
[This review was collected as part of a promotion.] I love how they sound the quality is excellent. I'm. very happy with my new headphones, thanks 💖
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SIMPLY THE BEST
on August 26, 2024
Posted by: Tilin89
[This review was collected as part of a promotion.] Better than my beats fit. Great sound, although I wish they stayed in your ears better, they fit alright. Love them. AI features that uses voice commands is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Much improved - Must try
on August 26, 2024
Posted by: Shadowstriker
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
Earbuds fit and sound quality is excellent. Much better fit with the new design and feature set. This from someone coming from the already excellent Buds2 Pro.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds and they fit great!
on August 26, 2024
Posted by: sldubbauu
Verified Purchase:Yes
I've only had them a few days as there was almost a 2-week delay with the pre-orders, I am very happy with them. I'm still getting used to the fact that I don't tap them for things, but I really do love these. They have a great sound and when I'm talking on the phone, others can hear me just fine. My first Samsung earbuds were purchased in 2020, just before the world shut down. My next pair were the Earbuds2 and I HATED THOSE as they didn't have the winged tips and wouldn't stay in my ear, so I kept using my 2020 pair and I'm so thankful they've lasted. I'm hoping to get a good long wear and use out of these as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from buds live
on August 26, 2024
Posted by: Andybudsultra
[This review was collected as part of a promotion.] I have had the buds live for a couple of years and loved them. I was no a fan on the buds with tips. I took a chance with the buds pro 3 and I am very happy with my choice.
First, I dont even notice that the are in my ears very comfortable.
The ANC, is incredible
The sound quality is great while watching videos or listening to music. I hope with the next upgrade on my s23 ultra I will be able to try the translation feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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