Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Superb sound quality and advance features
on August 29, 2024
Posted by: VebsUSA
[This review was collected as part of a promotion.] I got my Galaxy Bud Pro delivered recently. I was earlier having bud 2 pro. This pro3 is another level of earbuds with superb sound quality and advance features for anc, ambient sound.. lot of AI driven features which make these buds a key part of galaxy ecosystem. Would sure recommend these buds 3 pro ti samsung fans.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than all other buds including new buds3
on August 29, 2024
Posted by: Metalhead
A big upgrade from the buds live. I bought the pro and the new regular version and I favor these for the snug fit and the adaptive noise cancelling that quiets the music when I have a conversation and then resumes when I stop speaking. That's such a neat feature that I can't live without anymore. Call and mic quality are great for video calls for work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic sound, fantastic design.
on August 29, 2024
Posted by: Lrosado76
[This review was collected as part of a promotion.] The fit is extremely comfortable and snug. ANC works great. The sound is crisp and makes listening to my music enjoyable. The auto switching between my phone, tablet, and my PC is such a great feature, you cannot have a better ecosystem. Samsung is truly innovative.
Value
5
Written by a customer while visiting Samsung US
Posted by: ImVil
from Orlando, FL
Expertise:Expert
Verified Purchase:Yes
This is another excellent buds from Samsung, but no simple another, it is the best Pro so far. I like how it fits and the quality of the sound, very cool design, and is easy to learn how to use them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Mic doesn't work with PC
on August 29, 2024
Posted by: npfosse
from Sauk Centre, MN
Expertise:Expert
MIC DOES NOT WORK WITH WINDOWS 11. It is only receiving at 3-11% microphone volume even when set to 100%. Searching finds that this is a common issue going back to other models of Buds but Samsung refuses to acknowledge it is a bug. Chatted support and they just said "have you tried it with other devices?". Tried on a 2nd Windows PC and same thing - microphone at 3% so the other end can't hear you at all. Told support that and they said "Well, did you try it with a phone?". It does work when paired to my android, but I purchased these to use VOIP on my PC. Great sound quality, but don't buy if you want to use as a headset with a PC.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 4, 2024
Hi there Npfosse, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you and wanting to ensure the crystal clear quality and hands free experience. We would be more than happy to help you troubleshoot this experience and recommend the following steps:
Make sure that the microphone or headset is connected correctly to your computer.
Make sure that the microphone is positioned correctly.
Increase the volume of your microphone. Here's how to do this in Windows 11:
Select Start > Settings > System > Sound.
In Input, select a microphone to see its properties.
In Input volume, make sure the blue bar adjusts as you speak into the microphone.
If it doesn't, go to Test your microphone and Start test. This will help you troubleshoot any issues with your microphone.
If this does not help you resolve this experience with your earbuds, we also recommend reaching out to the software company you are using for your VOIP calls. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Make sure that the microphone or headset is connected correctly to your computer.
Make sure that the microphone is positioned correctly.
Increase the volume of your microphone. Here's how to do this in Windows 11:
Select Start > Settings > System > Sound.
In Input, select a microphone to see its properties.
In Input volume, make sure the blue bar adjusts as you speak into the microphone.
If it doesn't, go to Test your microphone and Start test. This will help you troubleshoot any issues with your microphone.
If this does not help you resolve this experience with your earbuds, we also recommend reaching out to the software company you are using for your VOIP calls. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Great Buds
on August 29, 2024
Posted by: Happybud2
[This review was collected as part of a promotion.] The Galaxy Buds3 pro have been pretty great so far. They have a pretty great ANC, although they may not block out certain noises but overall it's great and does a lot. The battery life is alright, I get around 4 hours on a single bud before having to switch to another bud. The voice command for the volume and switching to another song is amazing! My hands are really busy and sometimes they get dirty or wet, so I can just say "next song" or "Volume up" and it does it. Overall it's great, my only issue is that dirt and dust seems to get in the buds easily which causes the buds not to charge in the case. So I have to clean the ports every other day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Bud3 pro
on August 29, 2024
Posted by: Alfa210
[This review was collected as part of a promotion.] The buds are actually great, with great sound quality and good active noise cancelling. Also, the tuoch and swipe sensor is quite responsive.The only issues I am having is with new design. It doesn't quite fit my ear and it keeps falling when I tilt my head slightly.
Value
4
Written by a customer while visiting Samsung US
Posted by: Sparx
from Lake Stevens washington state
Expertise:Intermediate
Verified Purchase:Yes
Really like wearing them. Very comfortable and secure. Got the first run but not have had any quality issues and did try all sizes of ruuber fittings. Have not fallen out when exercising and wore for hours on a plane with no ear fatigue. Sound is great and noise cancelling works really well. I really like the volume control using the stems. Highly recommend
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US