Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great features
on September 6, 2024
Posted by: RTHAPAR
from NY
Expertise:Intermediate
Great product. Love the way it fits the ears. Will recommend 100%
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly Surprised
on September 6, 2024
Posted by: Joonbug
[This review was collected as part of a promotion.] So I upgraded my buds from the Buds2, because they have a better battery life. It's twice the time with ANC on and nearly 3 times more if I'm not using the special modes. Plus they are more comfortable. The tips take the whole tip of the headphones off so you can't use 3rd party earbud tips (until they make ones specifically for the Buds3 and 3pro), so that's a little annoying. But not a deal breaker in my opinion.
The Galaxy AI is pretty cool too. I have it set to switch to ambient sound when it detects a siren, and that was pretty cool to listen too. Plus, it reminds you to stretch your neck when you've been looking down too long, and in an age where we are all doomscrolling, it's nice to have that to snap me out of it and stretch.
If you have a Galaxy phone, I definitely recommend it, because a lot of the bells and whistles don't work with other phones and that's really the thing that sets it apart.
Sound quality is good, but I recommend setting the equalizer to "dynamic". Everything just sounds better than even wired headphones then.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional auditory experience with more to come!
on September 6, 2024
Posted by: Relativity1915
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 truly are a step up in audio experiences from competitors and previous generations. Being able to drive the bass while allowing for vocals to be clear has actually made me feel like I am surrounded by the music! On another note comfort has taken a huge jump as well, I find myself forgetting these are in especially with ambient mode on, conversations passing through sounds so natural that I truly look forward to the update for my S24 Ultra that will allow for real time in ear translation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy - poor sound quality, cheap looking
on September 6, 2024
Posted by: SamsungFanNotAnymore
from Eagan, MN
Expertise:Expert
The right bud doesn't charge form the case. It only charges when the case is connected to the charger. There is a loud humming sound when you put the buds in your error - very annoying. Adaptive sound is useless - good only when you are using it in jungle - it changes your settings even when you are not chatting. I pass a chatting couple on the walkway, and it thinks I am chatting and change the settings. The sound quality is worse than Buds 2 Pro. The only thing I really liked is the voice command to adjust volume or move to the next song - very handy when exercising or riding bike. I passed the window to return, and it is just sitting in a drawer. I am super happy with my Nothing Buds sound quality.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important your earbuds are to you and wanting the best listening experience possible. We have provided a link to an article to help you troubleshoot the audio quality, and to the full device manual to help you with the settings of your earbuds. We have lastly shared a link to the Samsung Support Team if you would like assistance with all options available to you to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Me gusta!
on September 6, 2024
Posted by: SilentWolf693
from Houston, TX
Expertise:Intermediate
Me llegaron mis audífonos el día de ayer y estoy contento con ellos, tiene una calidad de sonido muy buena y se adaptan bien a mi oído, claro que voy a echar en menos el diseño anterior pero no puedo negar que son muy buenos.
Eso me hace pasar a un punto; y es la cancelación de ruido, y es que le falta tapar más sonidos, funciona pero creo que le hace falta una actualización de software para que sean perfectos y no de cuelen sonidos del exterior, por el resto no tengo ninguna queja, le daré las cinco estrellas cuando hayan mejorado la cancelación activa de sonido.
Eso me hace pasar a un punto; y es la cancelación de ruido, y es que le falta tapar más sonidos, funciona pero creo que le hace falta una actualización de software para que sean perfectos y no de cuelen sonidos del exterior, por el resto no tengo ninguna queja, le daré las cinco estrellas cuando hayan mejorado la cancelación activa de sonido.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal
on September 6, 2024
Posted by: MomoPuff
Best earbuds I've ever owned! And I've owned an unimaginable amount
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth your money
on September 5, 2024
Posted by: RichieZ
from Jersey
Expertise:Intermediate
There's a humming/buzzing while on phone calls. They don't fit quite right. Sound is pretty good. Not worth the money.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
1
Response from Samsung USBy Social Commerce, September 6, 2024
Hi there RichieZ, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We know how frustrating it can be to have your calls interrupted by background sounds you mention. We have provided a link to an article to help you work towards a resolution to this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rich
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Great upgrade.....Samsung cannot do anything wrong
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US