Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Steve W
Verified Purchase:Yes
Best Buds from Samsung and I've purchased them all ! Every model for past 5 years.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Sound Quality vs. Everything Else: A Balanced Look
on September 9, 2024
Posted by: iKayenn
from CHICAGO, IL
Expertise:Expert
Verified Purchase:Yes
While the Buds3 Pro boast a noticeable audio improvement over their predecessor, the Buds2 Pro, their overall design and user experience leave much to be desired. The build quality feels flimsy and inexpensive, similar to a budget-friendly pair of earbuds you might find on a platform like Temu. Additionally, the user interface is clunky and frustrating to navigate.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that the new design and features of your earbuds can come with a bit of a learning curve as you adjust to the new motions. We have provided a link to the full device manual to help you with the settings and features. We have also shared a link to the Samsung Support Team if any aspect of your earbuds is not operating as expected or intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Johnz
from Fairhope, AL
Expertise:Expert
Verified Purchase:Yes
These mew Buds3 Pros are great. Battery life is as good as any other buds i have, and charging is very fast. Noise cancelling, although not as good as my Bose, is more than sufficient to tune out ambient noise. Overall a great pirchase.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ab23
from Ny
Expertise:Intermediate
Verified Purchase:Yes
I do like the new buds3, sound is great and fits and sits right into the ear. The only downfall I feel it has is that it does not have wireless charging like the previous buds2 pro.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrTedder
Verified Purchase:Yes
They are exactly what I expected from samsung. Yea they had a momonet but lets be real they are great.
Written by a customer while visiting Samsung US
Posted by: Casiano
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The headphone sound wonderful but the case falls back when opened to remove the headphones... Annoying. Also a little tricky to enter and remove them from case unlike it's predicessor.
Also the pinch to pause is not very precise. Wish double tap option. Great comfort and style. Volume up and down swipe is good. Lights are functional and nice. Overall very happy with the upgrade from the buds 2 pro.
Also the pinch to pause is not very precise. Wish double tap option. Great comfort and style. Volume up and down swipe is good. Lights are functional and nice. Overall very happy with the upgrade from the buds 2 pro.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on September 8, 2024
Posted by: HasanM
[This review was collected as part of a promotion.] I normally use earbuds for studying and blocking out sound. Sound is very clear and punchy, and the ANC works very well. The Galaxy AI exceeded my expectations when it came to voice detection, as it picks up when im talking and automatically switches to ambient mode, and back to whatever I had it set after I stop talking for a few seconds. The blade lights make me stand out in the dark, and also help me find them if I drop them. I love the new stem design, so it doesn't activate any function if I accidentally touch them. I would recommend these to someone who likes high quality sound and owns a samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound, but have some design and ANC Issues.
on September 8, 2024
Posted by: Khanh Gia
from California
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds 3 Pro deliver a mostly impressive experience, but there are a few key areas that need improvement.
Pros:
Sound Quality: The audio performance is top-notch, with deep bass and clear mids and highs. It's great for music lovers.
Case Design: The case looks sleek and feels comfortable to hold, offering a premium feel overall.
Battery Life: The battery life is exceptional and lasts for a long time between charges.
Cons:
Hard to Put in Case: The design of the earbuds makes it tricky to place them in the case correctly, which can be frustrating.
Light Blade Issue: The light blade feature is inconvenient since you have to touch the tip every time to activate it. It would be much better if there was an option to control this feature directly from your phone.
Slow Wireless Charging: While the battery life is great, the wireless charging speed is disappointingly slow, which may be an issue if you’re always on the go.
Ambient Sound Issue: The ambient sound feature can sometimes malfunction and make a loud noise, which can be quite uncomfortable. This tends to happen when doing certain tasks like crushing ice in a restaurant, which could potentially hurt your ears.
Overall, the Galaxy Buds 3 Pro provide an enjoyable listening experience but have some issues that need to be addressed for a smoother, more user-friendly experience.
Sound Quality: The audio performance is top-notch, with deep bass and clear mids and highs. It's great for music lovers.
Case Design: The case looks sleek and feels comfortable to hold, offering a premium feel overall.
Battery Life: The battery life is exceptional and lasts for a long time between charges.
Cons:
Hard to Put in Case: The design of the earbuds makes it tricky to place them in the case correctly, which can be frustrating.
Light Blade Issue: The light blade feature is inconvenient since you have to touch the tip every time to activate it. It would be much better if there was an option to control this feature directly from your phone.
Slow Wireless Charging: While the battery life is great, the wireless charging speed is disappointingly slow, which may be an issue if you’re always on the go.
Ambient Sound Issue: The ambient sound feature can sometimes malfunction and make a loud noise, which can be quite uncomfortable. This tends to happen when doing certain tasks like crushing ice in a restaurant, which could potentially hurt your ears.
Overall, the Galaxy Buds 3 Pro provide an enjoyable listening experience but have some issues that need to be addressed for a smoother, more user-friendly experience.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US