Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: JB the Champ
from Woodbridge, VA
Expertise:Intermediate
Verified Purchase:Yes
I love the sound the comes out of these buds. I'm still getting use to how to wear them correctly but overall they are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike K
from MD
Expertise:Intermediate
Verified Purchase:Yes
Build quality is less than desirable.
Bluetooth connection fizzes out when earbuds are in and phone is in back pocket.
Ear buds do not properly stay in ear. Sound quality is extremely nasal sounding and not at all an improvement from previous generation buds.
Bluetooth connection fizzes out when earbuds are in and phone is in back pocket.
Ear buds do not properly stay in ear. Sound quality is extremely nasal sounding and not at all an improvement from previous generation buds.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Mike K, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the experiences you mention being less than ideal with your earbuds. For the connection of your earbuds to your phone, we have provided links to a few articles to help you troubleshoot the connection at your convenience. We have also provided a link to help you with the fit of your earbuds, and recommend following that up with a fit test while connected in the Samsung Wearables App. We have lastly provided links to resources to help you with the audio quality including an article and a link to the full device manual to help you with the different audio settings, and to the Samsung Support Team to work with you one on one through chat if these matters continue. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenixville, PA
Expertise:Intermediate
Verified Purchase:Yes
Design is ok... I don't see what others complain about. Overall great sound, but I think that Galaxy buds 2 Pro had better bottom end. Miss and highs are great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: IamPapaSmurf
from Riverside, California
Expertise:Expert
Verified Purchase:Yes
Basically Samsungs version of the Airpods Pro but Samsung is superior in every way. Quality sound and functions, definitely one of my better purchases for earbuds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Neilth
Expertise:Expert
Verified Purchase:Yes
The Buds3 Pro earbuds sound great and they have a better fit in my ears than the Buds2 Pro earbuds did. My favorite new feature is the new ability to use voice commands with these earbuds. The only issue I encountered was that occasionally my voice commands were misinterpreted as just speech, causing the earbuds to erroneously lower the volume temporarily instead of obeying my command. I assume that this issue will be resolved soon in an upcoming software update for this new product.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pablo Matias
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
So far so good, i didn't expect to many different from the Galaxy Buds 2 Pro but you really feeling the difference so much better i really love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on September 9, 2024
Posted by: Plumberuppr
I really like these. I'm not someone that has tried everything either though. I have the buds 2, which I also love, and have used lots of cheap earbuds and Raycon everyday earbuds. Samsung is way better than Raycon Imo. So far the buds 3 have been great for me. I love the sound. I think the noise canceling is better than the buds 2. I haven't had them die before I was ready to charge them. I watched lots of videos about them. I see the concerns but they really don't affect me. I would only want the pros thought. I like having the tips. I wouldn't want earbuds without tips. So in conclusion, I think they're great.
Written by a customer while visiting Samsung US
Customer Rating
5
Top shelf Quality Buds3 Pro
on September 9, 2024
Posted by: FutureTalk
from Dallas, Texas
Expertise:Expert
I was worried with some early quality concerns at launch, but I received a great pair in Sept. 2024. The bass and fit in the ear are something to write home about! If you are on the market for an upgrade from the buds2 pro, this design seemed edgy online. But once you feel them, they are a major upgrade. Thanks Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US