Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: James
Verified Purchase:Yes
Upgraded from galaxy buds pro. The new design has been a pleasant surprise. Sound quality is superb. Well worth the purchase
Written by a customer while visiting Samsung US
Posted by: rene
from miami,fl
Expertise:Expert
Verified Purchase:Yes
Right earbud has static i am about to return them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Rene, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to an article to help you troubleshoot this static at your convenience. We also recommend ensuring the microphone is not covered during usage as this can cause disruption to your listening experience. We have also shared a link to the Samsung Support Team if these measures do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: reddy
from st louis
Expertise:Intermediate
Verified Purchase:Yes
Not great ear pieces, noise cancellation is abysmal, these seem to be some cheap grade plastic material
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Reddy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis. We have provided a link to an article to help you with the ANC setting of your earbuds. We have also provided a link to the full device manual to help you with the different setting options and help you align them to your preferences. Lastly, we have shared a link to the Samsung Support Team if you would like to discuss your experiences further, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: JayP
Verified Purchase:Yes
These have been the best buds so far, I love mine and wear them all the time!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: R Smith
Verified Purchase:Yes
The sound clarity is amazing. It is an upgrade from the Buds Pro 2. Bass is strong as well.
Written by a customer while visiting Samsung US
Posted by: Ricky C
from Cookeville, TN
Verified Purchase:Yes
The noise canceling is phenomenal! Comfortable in the ear and the sound quality is amazing! Great purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe M
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
Perfect fit and function. Very comfortable fit and the battery lasts!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vengal
from Tampa
Expertise:Intermediate
Verified Purchase:Yes
Super sound quality with feel good material.
Easy to use and case is exceptional
Easy to use and case is exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US