Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Upgrades with Substance unlike that fruit company
on September 10, 2024
Posted by: John T
from Columbia, SC
Expertise:Expert
Verified Purchase:Yes
Truly an upgrade from the galaxy bud pro 2's! Love the feature that ducks the volume and cuts on ambient mics when I start talking so I can converse while continuing to wear them.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LGreen
Expertise:Intermediate
Verified Purchase:Yes
Fits a lot better on my ears. Love how I van speak the commands to what I need to do.. HANDS FREE!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Johnny
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I've had ever samsung earbuds and these are the best so far. The sound quality the comfortable fit in the ear and the design are perfect. Im very particular to how music sounds and you can't go wrong with the 3 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: xXHAXx
Verified Purchase:Yes
To be honest, I prefer the galaxy buds 2 pros sound quality over thus earbud but, what I really love about these galaxy buds 3 pro earbuds is that the mic quality is better and it has better comfort.
Written by a customer while visiting Samsung US
Posted by: CS86
Verified Purchase:Yes
Thought they would be better quality all around especially with how long i had to wait for my order to come.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello CS86, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you every day, and we would love to help you with any frustrations you are experiencing. Without knowing what features are not meeting your expectations, we have provided a link to the full device manual and the Samsung Support Team. These resources can help you troubleshoot any matter and maximize your experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: john
Expertise:Intermediate
Verified Purchase:Yes
they sound good and they look good.They don't fit very well they are very complicated to use but the voice part is pretty good. the last generation of buds fit better and the touch part seems better.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 11, 2024
Hey John, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot any frustration you are experiencing with your earbuds. We are happy to hear you are pleased with the audio quality and appearance of your new earbuds. For the fit of your earbuds we have provided a link to an article to help you with the placement, and another to a video to help you change the ear tips if you haven't done so already. We have also shared a link to the full device manual and the Samsung Support Team to offer additional assistance with any frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit | Samsung US
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit | Samsung US
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: punisher9601
Verified Purchase:Yes
nice improvement over the last few years really liking the style and sound quality!!
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound. Must have for Samsung ecosytem
on September 10, 2024
Posted by: Vaibhav
Verified Purchase:Yes
Sound is much better than airpods , dont like the edge stem design though. Noise cancelling could have been better.
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Vaibhav, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the enhanced audio quality of your earbuds. We would love to help you troubleshoot the ANC settings and and design of your earbuds if you believe there may be an underlying factor causing this frustration. We have provided a link to the Samsung Support Team to offer one on one assistance through chat if you are interested. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US