Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The best ear buds I have owned.
on September 10, 2024
Posted by: danl
These are the best in ear head phone I have ever owned and I have owned many, many, many different brands. From every Samsung bud including all pro series to other name brands and cheap knock offs. Rivals even some of the better over ear head phones, better than most but more comfortable.
Written by a customer while visiting Samsung US
Posted by: Hjhz
from TN
Expertise:Expert
Verified Purchase:Yes
The blades are intuitive. Nice build quality. Slightly difficult to put into case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gerald
from California
Expertise:Expert
Verified Purchase:Yes
These buds check all the right boxes besides wireless charging. After finding just the right placement on my samsung charging pad, the case on the buds3 pro does not meet most standards for wireless charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: NASIF
Verified Purchase:Yes
When i try to use it , it hurts my ear. Also the nice cancellation technology is a bit weird and makes me uncomfortable.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there Nasif, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit is for your usage and enjoyment. We have provided a link to an article to help you find that ideal fit for your comfort. We also recommend doing a fit test with your earbuds when connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if these experiences continue or you would like assistance with the ANC setting of your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Ccacic
from Cleveland Ohio
Expertise:Expert
Verified Purchase:Yes
Best sound I've ever heard from earbuds. Amazing comfort.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Maybe wait for the second generation of it
on September 10, 2024
Posted by: Sherin
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
It's a lot jankier than I expected for a product that was so delayed. I think the triangular stem decision was a miss, the live translation does not work yet, the ANC mic location being on top causes problems whenever there is a wind. The sound quality is decent but it fails to do a lot of the other things that were advertised that well for what is a pretty pricey item.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 12, 2024
Hey Sherin, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis. We would love to help you maximize your experience and troubleshoot any frustrations you are experiencing. We have provided a link below to the Samsung Support Team to help you resolve the matter with Live Translate and any other features you believe are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Alexis
from Texas
Expertise:Expert
Verified Purchase:Yes
The volume control isn't as responsive as I expected and the inability to block wind while working outside is a bit disappointing. Overall a great product
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amurphy
from Bartlesville OK
Expertise:Intermediate
Verified Purchase:Yes
I enjoy the way my galaxy buds fit in my ears . I also enjoy all of the cool features and the way they light up in the dark so I can locate them very easily in the dark.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US