Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,803 Reviews)
Open Ratings Snapshot
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
This is what you call an upgrade
on September 11, 2024
Posted by: Anonymous
from Madison, Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Definitely an upgrade from the buds2 and buds3. Translating through the earbuds may be the best feature.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds ever
on September 11, 2024
Posted by: NemNem
from Arizona
Expertise:Expert
Verified Purchase:Yes
I love it it's so good and it has a lot of benefits
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
They are ok
on September 11, 2024
Posted by: Anonymous
from Huntsville, AL.
Expertise:Expert
Verified Purchase:Yes
Charging issues. The noise canceling seems half as effective as the buds2 pro
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, September 12, 2024
Hey there Gurthbrooks, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you in your every day life, and we would love to help you troubleshoot the battery and noise canceling feature of your earbuds. We have provided a link to an article to help you with the battery, and another to the usage of the ANC feature. We have also provided a link to the full device manual to help you with your the different features of adaptive ANC, and a link to the Samsung Support Team. They can offer additional assistance if you continue to experience these frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice ear buds but need better battery life
on September 11, 2024
Posted by: AGreen
from Long Island, NY
Expertise:Intermediate
Verified Purchase:Yes
The design is nice and sound quality is good. I wish the battery was better. Both the case and the buds run out of battery much faster than other ear bugs that I've had. Otherwise, so far so good.
I would recommend this to a friend!
Design
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds Pro 3
on September 11, 2024
Posted by: Kim K
from North Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
Great sound and very comfortable! Got an excellent price through the Samsung presale.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 11, 2024
Posted by: Jp A
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Fast seamless connection to phone, great for calls, excellent sound, noise cancelation is good, nice snug fit.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fit quality
on September 11, 2024
Posted by: Marco A
Verified Purchase:Yes
Great earbuds! I love them so far ! They fit great . The sound quality is amazing!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earbuds
on September 11, 2024
Posted by: David
from CO
Expertise:Intermediate
Verified Purchase:Yes
I didn't receive different size ear bud replacements inside the package or I would have rated 5 stars
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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