Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Wwww
from Va
Expertise:Expert
Verified Purchase:Yes
Love them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: May Moe
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
The quality of the buds is very poor. The other person can't hear me clearly most of the time.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there May Moe, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are always happy to help our customers troubleshoot any aspect of their devices that are not meeting their expectations. We have provided a link below to an article to help you with the call settings to help you have the best audio quality possible. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Written by a customer while visiting Samsung US
Posted by: The tag
Verified Purchase:Yes
The sound is great, and the fit is great also. The connection is smooth
Written by a customer while visiting Samsung US
Posted by: Marlon
from Naples Florida
Expertise:Intermediate
Verified Purchase:Yes
Sencillamente maravillosos. Calidad de audio, diseño, autonomía, comodidad, opciones de configuración. Me encantaron
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rondoe
from Chicago il
Expertise:Expert
Verified Purchase:Yes
Battery life isn't long enough and the galaxy buds pro 2 were better nothing hanging from ear
I would recommend this to a friend!
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 13, 2024
Hello Rondoe, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and lasting battery being a vital part of that experience. We have provided a link below to an article to help troubleshoot the features and settings of your earbuds battery life. We have also shared a link to the Samsung Support Team if you believe the battery of your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
1
Didn't fit my ears no matter how hard I tried.
on September 11, 2024
Posted by: Will
Verified Purchase:Yes
Couldn't get these to fit in my ears even with the small tips. I guess I have small and deep ears as they didn't get to a place where they would stay even if I help my ear open over my head. Too bad because I absolutely love the Buds2 but returned these.
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Will, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable the ideal fit of your earbuds are to you on a daily basis. We would love to help you with this experience if you would like, and have shared a link to a few articles to help you with the fit. We hope you have found earbuds that best align to your needs and wants. We have lastly, shared a link to the Samsung Support Team if you have any questions or would like assistance with any aspect of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Timbo
Expertise:Intermediate
Verified Purchase:Yes
Love them best Earbuds I've ever had so far so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wally
Verified Purchase:Yes
Can't use to the its max potential because it doesn't support Galaxy 24. Only supports the Flip and Fold newest models.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello Wally, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how exciting it is for our customers to use specific features with their new device. We would love to help you troubleshoot this experience if you would like, and have provided a link below to the Samsung Support Team. These experts can work with you one on one to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US