Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,803 Reviews)
Open Ratings Snapshot
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Next level technology...love it
on September 11, 2024
Posted by: Rajesh
from New York
Expertise:Expert
Verified Purchase:Yes
Samsung is always known for its technology and something new.
These Galaxy Buds3 Pro are really next level...so Amazing...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great technology!
on September 11, 2024
Posted by: Anonymous
from Owens Cross Roads, AL.
Expertise:Intermediate
Verified Purchase:Yes
Great new earbuds, updated technology is the biggest plus with these. They sound great! Just wish they were the same shape as buds2 pro. Everything is great with these just don't really like the shaping. All the upgrades are wonderful! Love them!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As advertised
on September 11, 2024
Posted by: Mike
Verified Purchase:Yes
These fit and perform exactly as I hoped they would. I like them and recommend them.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still need to improve...
on September 11, 2024
Posted by: Omar
from Florida,USA
Expertise:Expert
Verified Purchase:Yes
I love them, but Unfortunately they still have the same problems, the tips broke while I was trying to change them and I followed all the instructions and care, they still broke.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them
on September 11, 2024
Posted by: Libbi
Verified Purchase:Yes
Fits my ears well and easy to use. Great design, space age
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
N/A
on September 11, 2024
Posted by: Neto
Verified Purchase:Yes
The sound is not to quality, the volume is low, opción to skip, back or pause is terrible to pinch.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Still looking for better.
on September 11, 2024
Posted by: CKT1
from New York
Expertise:Intermediate
Verified Purchase:Yes
While the fit in ear is better the functionality of the product is still subpar. The lack of touch and addition of pressing more to activate features is a disappointment, 1 unit dies out faster than the other after full charge, and the app has condensed features visibly and not enhanced the user interaction. Still not what was expected of such an expensive in-ear set.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 13, 2024
Hey there CKT1, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the features and functionality of your earbuds are to you every day. We would love to help you have the best experience possible with your devie. We have provided a link to the full device manual to help you best align the settings and features to your preferences. We have also shared a link to the Samsung Support Team if you believe any aspect of your earbuds are not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on September 11, 2024
Posted by: Andrew
from Minnesota
Verified Purchase:Yes
Fantastic ear buds that will not disappoint you at all
Features
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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