Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best sound quality but still fits slightly loose.
on September 12, 2024
Posted by: RAVD
from DALLAS
Expertise:Expert
Verified Purchase:Yes
They seem to come out of your ear very easily, but the sound is the best I've ever experienced from any other Galaxy Buds. I did change out the rubber tips as well, so that I was wearing the one that fit me best.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: R FO
from Savannah
Verified Purchase:Yes
I share my review about these Galaxy Buds 3 Pro, I feel you need an update, since the noise cancellation is not very good, even if you change pads, it still does not work, it would be great if you could release an update so that they can solve that issue.
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there R FO, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ANC setting of your earbuds are to you when you want to fully immerse in to your favorite music, podcasts, videos, or other media. We have provided a link to the Samsung Support Team to offer assistance to you through chat if you believe your earbuds are not operating as intended. We have also shared a link to the full device manual to help you with the adaptive ANC setting and the updates that have been made. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Shreyash
Verified Purchase:Yes
The fit is not proper compared to my old galaxy buds pro. But they are better in all the other aspects.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Yaman
from Turlock
Verified Purchase:Yes
It felt really uncomfortable to wear these buds and also my ear is bleeding after using it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there Yaman, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important an uninterrupted listening experience is to you and the comfort of your earbuds being crucial in this experience. We have provided a link to the Samsung Support Team to help you troubleshoot your specific experience with the discomfort you mention. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Jeff
Verified Purchase:Yes
Is the best buds ever. Greatest experiences using....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Grimlet
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Let's face it, they 100% copied airpods lol. I like how you can set the noise cancelling on just one headphone. My job only lets me use one at a time. Sounds quality is great, battery life on one lasts around 6 and half hours until I get the low battery notification. The new pinching features takes a little bit to get used to but they're okay. I've paired mine with the sound assist app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Henry
Verified Purchase:Yes
This Galaxy Buds3 Pro are amazing beautiful they fit me like they were made custom just for me . The sound is great the sorround system is out of this word . I mean this buds3 are getting better every time . I love when i go to settings because i can ste them the way i want to have an amazing experience. Thank you Samsung for an excellent Buds3 Pro.
Written by a customer while visiting Samsung US
Posted by: jjnoti
from manchester ct
Expertise:Intermediate
Verified Purchase:Yes
They look great. They they sound OK. The biggest issue I have no matter what ear piece i put on i can not get a good seal. I have the older Samsung one they fit great
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there Jjnoti, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have your listening experience interrupted by a less than ideal fit. We have provided a link to an article to help you with the placement of your earbuds, and recommend following up with a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you would like additional assistance and to review the options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US