Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,803 Reviews)
Open Ratings Snapshot
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
It's not what you expect
on September 12, 2024
Posted by: Deathscythe
from Miami Beach, FL
Expertise:Expert
Verified Purchase:Yes
Despite the great delay due to the problems presented of QC, my headphones arrived with defects, the lights do not present with the same intensity and the battery, lasts less than the Galaxy Buds 2 Pro, is totally disappointing this situation. I've been a Samsung user since before the Galaxy thought they existed and at this point seeing things like that, it's hard. The gestures of changing "next or previous" song are not intuitive at all, I'm trying to get used to it, but it's complicated. In short, all the improvements that the current Buds 3 Pro has are properly software, the hardware has many among which I include myself, without a very good opinion as we have been accustomed for 2 generations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Deathscythe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you everyday and we would love to help you ensure your earbuds function as intended. We have provided a link to the full device manual to help you with the blade light. We have also shared a lihnk to the Samsung Support Team of offer assistance with any features you believe are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Noise Cancellation and Best Voice Commands
on September 12, 2024
Posted by: Rahmi
Verified Purchase:Yes
I like how it synchronizes with my Z Fold6 and Watch Ultra and how fast it reacts to direct voice commands without having to go through Alexa/Bixby/Google, etc. I do not tap/double-tap/triple-tap, slide up/down, etc. anymore, which is very comfortable when jogging. Volume Up/Volume Down/Next Song/Previous Song are the only commands I need. I love it, working very smooth with my phone and watch.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
U guys doing well
on September 12, 2024
Posted by: Kong
Verified Purchase:Yes
such nice products.
I like it.
Should be made by genius.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect
on September 12, 2024
Posted by: Alex
from Minnesota
Expertise:Expert
Verified Purchase:Yes
They are light and stay in my ears well, I love the noise canceling and adaptive setting. I have yet to have any issues with them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on September 12, 2024
Posted by: Juhee
from Sc
Expertise:Expert
Verified Purchase:Yes
Great quality great product better sound best price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on September 12, 2024
Posted by: Qban
Verified Purchase:Yes
Nice and sturdy looks amazing price is great love em
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Samsung Earbuds!
on September 12, 2024
Posted by: HGP USN
from San Jose, California
Expertise:Expert
Verified Purchase:Yes
Noise canceling is really great.
It's the best earbuds that Samsung has produced so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good
on September 12, 2024
Posted by: Debra
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound is great. If your using both buds they do block out all other sounds. I am having problems keeping them in my ears.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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