Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jr48
Expertise:Intermediate
Verified Purchase:Yes
High quality sound but buds are too loose in ears. Also, tips tear when changing to different size
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Jr48, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds is to your usage and continued enjoyment. We have provided links to both an article to help you with the ideal placement of your earbuds for a secure fit, and another to a video to help you change the ear tips with ease. We also recommend performing a fit test with your earbuds placed in your ears and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Fjbfkh
Verified Purchase:Yes
Static while listening to music sometimes and they hurt my ears really bad
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there Fjbfkh, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the uninterrupted listening experience is to you with your earbuds every day. We have provided a link to an article to help you troubleshoot the audio quality of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Keith B
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Noise cancellation is awesome and the sound is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brito56
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Nice earbuds, good quality, and they fit right on my ear 👂
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeff
from Lemoore, California
Expertise:Intermediate
Verified Purchase:Yes
I love'em! I would say that the case would need to be better fitted for the buds because there was a time it would not charge properly.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Luis
Verified Purchase:Yes
Excellent product and has a good quality sound, love it
Written by a customer while visiting Samsung US
Posted by: Carl Willis
from Santa Clarita California
Expertise:Intermediate
Verified Purchase:Yes
I have a pair of Bose earbuds and I've had the galaxy ear buds live. The peanut shape ones. I switch from those to the ear buds pro 3. I love the quality of them. They are great comfortable in my ear. I will be taking them on my first 5 mile bike today.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: D Kesterson
from Colorado
Expertise:Expert
Verified Purchase:Yes
Full disclosure, I also own 2 pairs of Galaxy Buds2 Pro earbuds.
I think the sound quality has improved, and the voice quality when using the earbuds for calls. They stay in my ear just a touch better than the Buds2 as well. The charging case is a better design; now you can see if the case is empty or loaded. The only con I can think of is that they look a bit dumb in your ears and they are less stealthy.
I think the sound quality has improved, and the voice quality when using the earbuds for calls. They stay in my ear just a touch better than the Buds2 as well. The charging case is a better design; now you can see if the case is empty or loaded. The only con I can think of is that they look a bit dumb in your ears and they are less stealthy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US