Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Chris
from Napanoch, NY
Expertise:Intermediate
Verified Purchase:Yes
Loving them. Best sound and most comfortable buds yet. Love the new features and a cool design. I've had every Galaxy Bud, these are my favorite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jan H
from Oregon
Verified Purchase:Yes
I bought these for my granddaughter for her 17th birthday. She loves them!
Written by a customer while visiting Samsung US
Posted by: Uncle Black
Verified Purchase:Yes
Can't seem to get the buds to stay in my ear they always come out during use but only when im mowing the yard or being active. If im sitting still then they are fine.
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Uncle Black, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it can be when you have a device that is not fitting, and we would love to help you with this experience. We have provided a link to an article to help you with the ideal placement, and another to a video to help you change out the ear tips included to get that ideal secure fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App and placed in your ears. Lastly, we have shared a link to the Samsung Support Team if this matter continues and you would like additional assistance or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Pro: Great sound and ANC. Con: Ear pain and fit
on September 13, 2024
Posted by: MTTech
from Augusta, GA
Verified Purchase:Yes
Upgraded to the Buds3 Pro from the original Galaxy Buds. Sound quality is very good and enjoyable. Active noise cancelling is pretty good with these buds also. Main issue I have with these buds is that my ears become sore after wearing them for awhile. I've tried using the smaller ear tips which reduce the issue, but I can still feel the soreness. Using the large ear tips eliminated the soreness. However, the buds tend to slip out of my ear. Maybe my ears aren't shaped right for these buds. Unfortunately, I'll be returning these buds.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there MTTech, we appreciate you sharing your thoughts and experiences with your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you and the comfort being such a crucial part of this experience. We have provided a link to an article to help you troubleshoot the comfortable fit of your earbuds, and recommend performing a fit test in addition to the steps you have previously taken. We have also provided a link to the Samsung Support Team if you are still experiencing this discomfort and would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: jrodriguez069
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Still learning to use the controls. So far great audio and phone call
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anthony
from atlanta GA
Verified Purchase:Yes
sound quality and fit are very nice. the experience of receiving the product was nice as well
Features
4
Performance
5
Design
4
Written by a customer while visiting Samsung US
Posted by: Chillinupnorth
Verified Purchase:Yes
Sound quality is good but I'm suprised they aren't louder.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Omar
Verified Purchase:Yes
From the design to the sound quality, I am genuinely impressed by the buds 3 pro.
Written by a customer while visiting Samsung US