Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Roxy
Verified Purchase:Yes
Me encantaron, bonito diseño y sobre todo muchisimas funciones, me encantaron
Written by a customer while visiting Samsung US
Posted by: Anon
Expertise:Intermediate
Verified Purchase:Yes
The button rattles while I walk. The noise cancelling doesn't work as well as gen 2 in the context of riding a bike (probably with any wind). It's hard to find out how to do the find my case feature with the smart things app
Design
2
Response from Samsung USBy Social Commerce, September 17, 2024
Hello Anon, thank youf or your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fully immersive listening experience is to you, and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also provided links to the full device manual and the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Cole
from Illinois
Expertise:Beginner
Verified Purchase:Yes
Great sound quality. Good battery life. Just need to fix the ear tips. Tried changing mine out and ripped two pairs of tips
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds! major upgrade from previous models
on September 13, 2024
Posted by: Scott
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
These sound incredible and are very comfortable to wear. Unlike so many others, they stay in place without problem while running, working out, etc. Currently using them with an S24 Ultra and enjoy controlling them through that app. I’ve had several other brands that never seemed to hold a Bluetooth connection with my phones, but this has been without any issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality and ANC tech, plus Improved QC
on September 13, 2024
Posted by: KeyJ
from Cincinnati, OH
Expertise:Intermediate
Verified Purchase:Yes
Great noise cancelling and sound quality, also I think QC issue is resolved at least for my buds, no height difference or led light cut difference between L and R.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jason
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
Sleek and sharp appearance, really good sound! Definitely worth the wait.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rafael
from Florida
Verified Purchase:Yes
Although the sound is incredible, the new touch controls are awkward and challenging to manage. I can't keep them in my ears without adjusting them regularly.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 17, 2024
Hi Rafael, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand that the change from tap settings to pinch settings can take some adjustment in the new motion for our customers. We have provided a link to the full device manual to help you with all of the settings and help ensure you have the best experience possible. We have also shared a link to an article to help you with the fit of your earbuds for a secure fit. We also recommend performing a fit test to get any recommendations to get that secure fit you are seeking. We have lastly shared a link to the Samsung Support Team to offer additional assistance if you are continuing to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Waifufan
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
The best set of earbuds I've ever owned. Hands down better than airpod pro, which I also have. Transparency mode is 90% as good as airpod pro. These are the clear choice for Android users
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US