Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: MsCScott
from Dallas Fort Worth, Texas
Expertise:Expert
Verified Purchase:Yes
I love the look and design of the buds themselves, the case and the new features. They stay in my ears better than the previous model and that's the most important reason for the 5 star rating.
Value
5
Written by a customer while visiting Samsung US
Posted by: coachred
from Visalia, CA
Expertise:Intermediate
Verified Purchase:Yes
Best fit yet. Intuitive controls, both by touch and voice. Great sound quality and features. I really like these buds a lot.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on September 13, 2024
Posted by: Hoully111
from Blakely, PA
Expertise:Intermediate
The Samsung Galaxy Buds3 Pro offer a compelling audio experience with notable improvements over their predecessors. They feature enhanced Active Noise Cancellation (ANC) that effectively reduces ambient noise, making them ideal for both commuting and quiet environments. The sound quality is impressive, with clear highs, rich mids, and a punchy bass that appeals to a wide range of listeners.
Design-wise, the Buds3 Pro are sleek and comfortable, fitting securely in most ears without causing discomfort during extended use. They also come with multiple ear tip sizes to ensure a good seal. The battery life is solid, providing up to 8 hours of playtime with ANC on, and up to 29 hours with the charging case.
Connectivity is robust with Bluetooth 5.3, ensuring a stable connection to devices. The touch controls are responsive, and the integration with Samsung's ecosystem offers seamless features, such as automatic device switching and voice assistant support.
Overall, the Samsung Galaxy Buds3 Pro are a strong choice for those seeking high-quality audio performance and effective noise cancellation in a compact, comfortable design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brent
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
First pair of Buds and I must say the sound is awesome!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Iska3456
from Brooklyn, New York
Expertise:Expert
Verified Purchase:Yes
Phone calls with the buds are BAD. The other person can hear all the background noise but me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 17, 2024
Hey Iska3456, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you during your calls every day. We have provided a link to an article below to help you with the features and recommend ensuring the microphone of your earbuds are not obstructed as this can cause distortion. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jake
Expertise:Expert
Verified Purchase:Yes
pretty sick haha but they didn't let me get the free clip case promo and also mine were missing the different-sized ear tips which is kindof a pain because i feel like the Large ones fit me best. so yeah the buds are p cool tho
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Written by a customer while visiting Samsung US
Customer Rating
5
you can volume up and down is really I was missed.
on September 13, 2024
Posted by: Galaxyfan
from Clayton,NC
Verified Purchase:Yes
sound is clear..
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Who cares
from Ct
Expertise:Expert
Verified Purchase:Yes
I work in a noisy environment and I think the noise cancelation was better on the last pair. These seem to struggle at times like they don't know what to do. The fit is much better with this design. The light is cool.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the immersive experience of your music is during your day and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also shared a link to the full device manual to help you understand the settings and best align them to your needs and preferences. We have lastly shared a link to the Samsung Support Team to offer assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US