Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Odalis
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love everything on buds 3 pro except the fact that the weird to when you go to put the back in the case cause the shape of the blade. Have to twist them and make sure they in the right position so they can go in instead of go in naturally and effortlessly. I guess that can get improved.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Elizabeth
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
They work wonderfully. Just the left bud doesn't light up much and the extra ear tips are helpful but they still fall out. I need to go online for foam tips. They charge up quickly, last a long time and pair perfectly. I love I can charge them on my phone. The style and quality is great. My ear must be too small. I already recommended them to friends and family. Keep up the good work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: FTNN
Verified Purchase:Yes
Works as expected.
The noise cancelation is a win!
The noise cancelation is a win!
Written by a customer while visiting Samsung US
Posted by: Vad Mik
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
don't stay in your ears well, replacement earbuds don't fit either
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Vad Mik, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand thevalue of the ideal fit for a range of activities every day of your life. We would love to help you troubleshoot this fit at your convenience. We have provided a link to an article to help you with the placement, and recommend doing a fit test with your earbuds when connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great performance. I prefer the former design.
on September 17, 2024
Posted by: Anonymous
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I love the sound from these ear buds. However I don't like the fit. I prefer the style of the Buds Pro and the Buds2 Pro. These models stay in my ears better, especially when exercising. The stem that extends from the Buds3 Pro causes the earbuds to push out with facial movements (particularly with the jaws). I also think that the styles of the Buds Pro and Buds2 Pro look better in the ears and are more discreet, so they look good no matter what you're doing and wearing.
I love the voice controls that come with the Buds3 Pro.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the buy, Trade in your old and get these!
on September 17, 2024
Posted by: TJay
from San francisco
Expertise:Expert
Verified Purchase:Yes
These are AMAZING, The sound, Fit, Look and Style!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get for all Samsung and non-Samsung devices
on September 17, 2024
Posted by: OZone
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro Silver are amazing. I do love the new form factor as it helps keep the buds in my ear regardless of my activity (I personally believe they would stay in my ears during an earthquake). Furthermore, the seamless switch between connecting to my Samsung Laptop and my Z Fold6 is totally worth it. I have already ordered another pair to use with my Work Laptop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sean H
from Rapid City, South Dakota
Expertise:Intermediate
Verified Purchase:Yes
The clarity of the audio is excellent, and definitelya step up from the previos model.
The noise cancellation and ambient sound is absolutely trash when compared to the Buds2 pro though.
The silicone/rubber ear pieces do not stay put very well, and fall out very easily after having been in my ears for a few minutes.
If I sweat at all, I can not get the ear buds to stay in my ears at all. Samsung needs to redesign the cones or what ever you want to call them, because they are absolutely terrible. You also cant use most other aftermarket/other brand's ear inserts, because these have a completely different attachment.
Samsung really blew their chance at delivering a solid product here. They look amazing and are very light/comfortable, but the fact they don't stay in your ear and have hardware/software issues making the noise reduction worthless... is a very hard thing to get over.
Worth 100-150 with how it is now. But needs more support and better ear inserts/cover/cones (or what ever rem you want to use for the rubber parts)
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Sean H, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the ideal placement, another to a video to help you change the ear tips to the additional ones included with your device. We have also provided a link to the full device manual to help you with the ANC setting and align the audio quality to your preferences. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US