Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: The Fold Guy
from Richmond, VA
Expertise:Expert
Verified Purchase:Yes
The inclusion of Galaxy AI in the Gaalxy Buds3 has been a lifesaver when attempting to travel! The automatic dynamic noise cancelation is very good at distinguishing between what I need to hear and what I want to ignore. Also, they sound great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JM in EMS
from Central Alabama
Expertise:Intermediate
Verified Purchase:Yes
Best of the ear buds that I've worn, and I've had each pair that has been on the market.. from the Galaxy Buds to the Galaxy Buds2 Pro... I only had the GB2 for a few months, but they hurt, and randomly would fall out no matter how well I thought they were in my ears.
Working in EMS and constantly having to call hospital ER desk to give patient care reports, so I wear one bud for the entirety of the day while on the ambulance. No trouble with the GB3 pro, and they sound great.
Working in EMS and constantly having to call hospital ER desk to give patient care reports, so I wear one bud for the entirety of the day while on the ambulance. No trouble with the GB3 pro, and they sound great.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Techelechy
from Alhambra, CA
Expertise:Intermediate
Verified Purchase:Yes
Amazing ear buds. Definitely better than its predecessors. Its sleek design is better than before. The sound is out of this world.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonder full features
on September 18, 2024
Posted by: Anonymous
Expertise:Beginner
I bought this month sl alone and I am so 😊 Samsung Galaxy buds 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ClayC102
from Lufkin TX
Expertise:Expert
Verified Purchase:Yes
I expected a decent music quality. Sound like cheap ear buds. Ive tried different settings and quality is very lacking. Call quality is awesome and the mic is very good.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 19, 2024
Hi there ClayC102, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how important the fully immersive listening experience with your earbuds is every day for music, podcasts, and other media. We have provided a link to an article to help you troubleshoot the audio quality of your earbuds. We have also shared links to the full device manual and the Samsung Support Team if you believe there may be an underlying factor causing this experience. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mikey
from California
Expertise:Intermediate
Verified Purchase:Yes
these are awesome! the new design is cool, took some getting used to having to kinda squeeze the stem instead of just tap like the previous models, but its so much better now. adjusting the volume is way easier now just scrolling your finger up or down on the stem, i could never get it right with my buds2 pro. i also like the light up feature. not sure what the point of it is, but i dig it. I got a great deal on my bud3 pro by trading in my buds2 pro
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
After new set sent in for repair, much happier.
on September 18, 2024
Posted by: Ken C
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
After waiting the extra month to get the preordered set. I got to use them for about 30 minutes with the right side bud constantly giving a cracking and popping sound until it gave a big pop and then it just gave a constant hissing/static sound. I had to send the new buds into be repaired after only 30 minutes of use. Once I got the replacement back after almost 2 more weeks. The new set work and sound great. I really like the voice control option.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chuck
from New Jersey
Verified Purchase:Yes
Everything is great, except if u get to sweetie it won't stay in your ear. Other than that I love it
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US