Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: FRamirez
Verified Purchase:Yes
Great sound, love design I really recommend keep the good work
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: William
from Indiana
Expertise:Expert
Verified Purchase:Yes
When they introduced these buds I was very skeptical because they look just like iPods and I didn't want to try them but I tried them anyway and I love them they stay in the air they sound great I'm glad I made the right choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Nikki
Verified Purchase:Yes
It took a week or so to get adjusted to the ear buds. It would be nice if the extra ear pads were in a different colored box. I kept checking the box for them because I just couldn't believe they came without them and basically had to completely tear open every package within the package to find them. The buds were not connecting to my phone and a friend stated she had to literally unpair every current device from her phone (car,watch) in order for them to work. I tried it and it worked. If phone is paired to car and watch, car overrides all of them doesn't go to last device used. I have not figured out the controls yet to answer or hang up, skip songs and that's just because it's easier or me to just use the phone. Overall, sound is good and they are working as expected.
Written by a customer while visiting Samsung US
Posted by: Jims
from Greensboro, NC
Expertise:Intermediate
Verified Purchase:Yes
Ear buds are awesome, Samsung communication not so much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Robert
from Tn
Expertise:Expert
Verified Purchase:Yes
Best ear buds on the market love all the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from York, pa
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is amazing but I did not like the new touch features.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 24, 2024
Hello Mark, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are loving the enhance audio quality and having an immersive listening experience with all of your favorite media. We understand the change to the touch settings and ability to change songs, and other capabilities, may take some time to adjust to and use with the same level of ease. We have provided a link to the full device manual to help you with all the settings and capabilities of your device, and another link to the Samsung Support Team if you have questions or would like assistance with any aspect of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Ling
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
The noise cancelation is much better than my big headset, now I can use this one when I trave
traveling in the plane. And the battery last longer than my previous ear bugs.
traveling in the plane. And the battery last longer than my previous ear bugs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
from NW Indiana
Expertise:Intermediate
Verified Purchase:Yes
Finally a wireless buds that are lightweight and fit nicely in my ears without having to worry about losing one. Then the sound and features are second to none. Highly recommend the Buds 3 Pro by far the best so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US