Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Good but need improvement
on September 23, 2024
Posted by: Cjnofear
from FL
Expertise:Intermediate
Verified Purchase:Yes
Should have left the same tap control on buds 1 n 2, but the sound and fit are much better. The pinch and slide is a mess. Thought about returning them but the voice control works wonderfully so it's a go. Round the top more and re-introduce the 1 tap 2 tap etc control that was more efficient.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Design is hard to use for controls.
on September 23, 2024
Posted by: Onlykid1913
from Tennessee
Expertise:Expert
Verified Purchase:Yes
Touch controls are difficult to us on this design.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hello Onlykid1913, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand that the change in design can take some time to adjust to the new movement. We have provided a link to the full device manual to help you adjust any features to best align to your needs, and highlight the voice commands available with compatible devices. We have also shared a link to the Samsung Support Team to help you if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice earbuds
on September 23, 2024
Posted by: Jase
Verified Purchase:Yes
So far my favorite Samsung earbuds. Like them better than the Buds 2 pro. The design and oval eartips make the buds almost disappear into my ears, I barely notice they are there. Sound quality is very good. Happy with purchase.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome quality sound !
on September 23, 2024
Posted by: George
from Miami, FL
Verified Purchase:Yes
Love the quality of music and sound that comes out 👍 👌
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than the 2s.
on September 23, 2024
Posted by: Davis Snk
from Houston
Expertise:Expert
Verified Purchase:Yes
They are ok for me. The noice cancelling could be better. Not the most comfortable.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds pro 3
on September 23, 2024
Posted by: Brotha1984
from California
Expertise:Expert
Verified Purchase:Yes
Buds pro 3 are way better then my old buds pro 2 I traded in the sound quality and fitment in my ear buds pro 3 actually stays in ear
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds
on September 23, 2024
Posted by: VMCW
Verified Purchase:Yes
Great sound. Comfortable fit. No complaints so far.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They're better than my airpod pros
on September 23, 2024
Posted by: Rafael
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
My new favorite pair of earbuds. Noise canceling works better than my previous airpods and the music sounds so much better with deeper bass and clearer vocals from the artists.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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