Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Justbugme
Expertise:Intermediate
Verified Purchase:Yes
Although I have had them a week, the noise cancelation works great! the adaptive feature is a very nice touch as well. I am still learning what all I can do and am looking forward for mor usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joseph Roofing
from Jackson wy
Expertise:Intermediate
Verified Purchase:Yes
They just keep getting better and better. I use them for everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alysia L
from Fresno, CA
Expertise:Intermediate
Verified Purchase:Yes
Not really a fan. The ear buds are uncomfortable, fall out easy and I never could get them connected to my PC. I returned them back to the company
No, I would not recommend this to a friend.
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Alysia, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be with your device being so new and not aligning to your expectations and needs. We are always happy to help our customers troubleshoot any aspect of their device that is not meeting their expectations and have links below to help with the connection to your devices. We have also shared a link to the Samsung Support Team if you have questions or are interested in exploring options available for earbuds that align to your preferences. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New york
Expertise:Intermediate
Verified Purchase:Yes
This Galaxy Buds, are the best, I like it everything
Features
5
Written by a customer while visiting Samsung US
Posted by: Tester
Expertise:Intermediate
Verified Purchase:Yes
unfortunately, the fitting plastic is poor, same as Pro2 I had.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Tester, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a secure and comfortable fit with your earbuds is every day. We have provided a link to an article to help you with the placement of your earbuds for a secure and comfortable fit. We also recommend performing a fit test with your earbuds when you have them in your ears and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bernard Cela
from New York
Expertise:Expert
Verified Purchase:Yes
They were perfect workings great first time samsung made something perfectly on ear buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike B
Verified Purchase:Yes
Awesome ear buds. They really surpassed my expectations.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: JAD7
from Lake City FL
Expertise:Expert
Verified Purchase:Yes
The product is very resposive quality sounds it does what is supposed to do and it seems to be of good quality. This is my second week with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US