Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Good
on September 24, 2024
Posted by: Phil
Expertise:Expert
Verified Purchase:Yes
Sounds amazing, they do look better than their predecessor and I'm glad there's a silver version instead of the flat colors of the Eabuds2 Pro. The touch and feel of both earbuds and cases is a bit tricky because they're very slippery so they tend to jump out of your hands no matter how careful you are holding it. The case also doesn't stand still if you open it to put the buds back and that's frustrating, I wish you could open them horizontally and just lay the buds in their casing (similar to what the 2's were) instead of trying to bang the bottom tip in there until you find the opening).
The buttons are a better approach than tapping compared to the 2's but the volume up and down is annoying, and they do take forever to play, pause, resume and volume up/down. Aside from these minor details, still a good purchase.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Pro3
on September 24, 2024
Posted by: Anonymous
from NY
Expertise:Intermediate
Verified Purchase:Yes
I bought pro 3 i think still need improvement because after one week oneside air bud stop working.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 25, 2024
Hello Saud nizami, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot any frustration you are experiencing with your earbuds and maximize your overall experience. Without knowing the specifics of your experience, we have provided a link to the Samsung Support Team. You can work with these experts one on one through chat to resolve your experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big difference from earlier versions
on September 24, 2024
Posted by: Pravi
from Washington DC
Expertise:Intermediate
Verified Purchase:Yes
Great improved device than buds pro version. Good fit and easy to change tips to make it more comfortable for wearing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Couldn't ask for more, so much I can do with buds3
on September 24, 2024
Posted by: Ayad
from California
Expertise:Intermediate
Verified Purchase:Yes
Samsung always impressed me with their products always ahead of everyone else
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome sound and fit
on September 24, 2024
Posted by: COwen
from Arkansas
Verified Purchase:Yes
Fitment is great. Sound quality and noise canceling are very well thought through.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade
on September 24, 2024
Posted by: Matt
from Texas
Expertise:Expert
Verified Purchase:Yes
Upgrading from the first Galaxy Buds to these. Wow. Sound quality is amazing. Features are awesome. I just wish they'd be able to be a bit louder.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on September 24, 2024
Posted by: Litab
from Saint Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
Great buds, just learning how to work them because they are slightly differently from the regular galaxy ear buds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3
on September 24, 2024
Posted by: Cole
Verified Purchase:Yes
Way better than apples airpods and it ain't even close.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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