Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,801 Reviews)
Rating breakdown 14,801 reviews
5 Stars
10,176
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Good sound but not as great as the buds 2 pro.
on May 18, 2026
Posted by: Sweetleaf72
[This review was collected as part of a promotion.] Doesn't seem to get as loud as buds2 pro. They sometimes do fall from ear. I like the ai feature that auto translates in real time. That helps out when at work with a spanish speaking customer. that they are 2nd best pair of ear buds I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are amazing I use them everyday!!!
on May 18, 2026
Posted by: Yayyay3
[This review was collected as part of a promotion.] Great buds I use them everyday for work and at the gym the AI features are amazing and are so easy to use I would recommend to anyone looking for ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are amazing I use them everyday!!!
on May 18, 2026
Posted by: Yayyay3
[This review was collected as part of a promotion.] Great buds I use them everyday for work and at the gym the AI features are amazing and are so easy to use I would recommend to anyone looking for ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not as great
on May 18, 2026
Posted by: Wooddogg62
from Houston Texas
Expertise:Expert
I have a pair, they were wonderful when I got them and bragged they were the best I ever had. Now they don't fit well, I hear all the outside noises . I tried all 3 sizes of the tips. The sound doesn't even sound like it use to.They are practically new
Features
5
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, May 19, 2026
Hey there Wooddogg62
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to hear that you initially enjoyed the sound experience and were excited about the earbuds. Features like adaptive audio, immersive sound quality, and active noise cancellation continue to make the Buds lineup a favorite among many Galaxy users.
If you're experiencing changes in the sound quality of your Galaxy Buds3 Pro, it may be due to needing a software update. Please make sure to keep your Galaxy Buds' software up to date for optimal performance.
For further assistance or additional tips regarding your Galaxy Buds, our Samsung Support Team is happy to help. Your feedback is always appreciated and helps us understand what matters most in everyday listening. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to hear that you initially enjoyed the sound experience and were excited about the earbuds. Features like adaptive audio, immersive sound quality, and active noise cancellation continue to make the Buds lineup a favorite among many Galaxy users.
If you're experiencing changes in the sound quality of your Galaxy Buds3 Pro, it may be due to needing a software update. Please make sure to keep your Galaxy Buds' software up to date for optimal performance.
For further assistance or additional tips regarding your Galaxy Buds, our Samsung Support Team is happy to help. Your feedback is always appreciated and helps us understand what matters most in everyday listening. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my headphones
on May 18, 2026
Posted by: Toribbby
[This review was collected as part of a promotion.] I use them all the time, they are excellent and they are clutch when I need to be hands free. Galaxy al
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Skip this generation
on May 18, 2026
Posted by: Sharingthots
[This review was collected as part of a promotion.] Absolutely loved my Galaxy Buds2, so I was really excited to get my hands on the 3s but have been disappointed from the start.
The control touch features are, touchy, the slide to adjust volume rarely works well and had to shut of pinch to end calls as a simple touch or snag on clothing ended too many phone calls accidentally. And snagging on items happens extremely often with the length and fit of the new design. Another huge issue is the ear buds don't seat properly in the case, these often connect randomly to my phone despite being in the case, either in my pocket or even sitting on my counter top causing missed alarms, calls, etc. Additionally this kills the charge on the headphones and case, which requires nearly daily charging of both.
Despite these problems sound quality is excellent and I couldn't be happier with the noise cancelation. Plenty of great options for sound control too.
Overall I would stick with the Buds2 or, fingers crossed, make the jump right to the new Galaxy Buds4
Value
2
Response from Samsung USBy R&R, May 19, 2026
Hello there Sharingthots,
Thank you for taking the time to provide such detailed feedback on the Galaxy Buds3 Pro. I'm glad to hear that you enjoyed the sound quality, noise cancellation, and customization features during your listening experience. Your insights regarding comfort, controls, and daily usability are valuable, as they help highlight the features that users care about most in wireless audio. The Galaxy Buds4 series is also an excellent option. Thank you for supporting Samsung products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide such detailed feedback on the Galaxy Buds3 Pro. I'm glad to hear that you enjoyed the sound quality, noise cancellation, and customization features during your listening experience. Your insights regarding comfort, controls, and daily usability are valuable, as they help highlight the features that users care about most in wireless audio. The Galaxy Buds4 series is also an excellent option. Thank you for supporting Samsung products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good overall
on May 18, 2026
Posted by: Master
[This review was collected as part of a promotion.] When I first got them I had a mixed impression. I was using B2P and the sound was amazing. The B3P sound was just different, it lacked a bit of the bass compared to the B2P but, at the same time, the sound was more refined, crisper and better for enjoying more frequencies on music.
I had my mom visiting from abroad and decided to try the live translate feature, Galaxy AI definitely made it a smooth experience for my mom because it was intuitive and quite accurate even on idioms and expressions.
As said before.. pretry good buds overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on May 18, 2026
Posted by: Jbaby7110
[This review was collected as part of a promotion.] So someone actually somehow got ahold of my buds. I was so disappointed as they arent cheap. Well over a week later I was able to locate them due to the find app. So helpful. It is made for use with galaxy ai so you can still be hands free, awesome sound quality, nice and sleek. Dropped one in water. Completely submerged and it took a few mins to get to it and it still worked. And so many more features. I am more than impressed and happy with them!
Value
5
Written by a customer while visiting Samsung US