Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Fort Wayne, IN
Expertise:Expert
Verified Purchase:Yes
Wind noise is unbearable. I can sometimes not even hear the music. It is not this loud on other headphones I have used. Also, I have tried all 3 sized ear pieces, and none of them register a "good Fit" with the fit test.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 25, 2024
Hi Jack Dawson, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the ideal fit is to you every day. We have provided a link to an article to help you troubleshoot the fit of your earbuds. We have also provided links to an article to help you with the ANC setting and to the full device manual to align all of the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MAdera
from Tx
Expertise:Beginner
Verified Purchase:Yes
Buen sonido muy envolvente se ajustan bien en la oreja
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Edward
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great buds! Sounds quality is exceptional and they are very comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric
Verified Purchase:Yes
These earbuds are really good, except they lack serious bass. The bass is good, but not serious.
Written by a customer while visiting Samsung US
Posted by: Ronald
Verified Purchase:Yes
The buds are very nice. I like the small size nice fit..price is good and the feel is comfortable.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: CatatonicBug
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from Galaxy Buds+ - I miss the ability to tap the back of my ear to raise/lower the volume. The tiny button on the stem is hard to locate, especially with gloves on. Adaptive noise cancelling is really nice, though I wish I had to option to keep the music/content volume going when it detected my voice. If I am walking my dog and I talk to him, I don't need my music to mute.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Indianapolis
Expertise:Intermediate
Verified Purchase:Yes
Hermosos y buena calidad de audio. Esperaba algo mas de fuerza en el volúmen pero quizas lo mejoren con actuaciones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: James
Verified Purchase:Yes
Fantastic sound. The UHQ ability really helps. Only issue I have found is the Buds2 Pro did a slightly better job connect to the phone when wifi was off. The pop-up asking if you want to connect the headphones seems to be slightly more delayed popping up
Written by a customer while visiting Samsung US