Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Almost perfect
on September 24, 2024
Posted by: Ryan
Expertise:Expert
Verified Purchase:Yes
So far they've held up really nice, good look and AMAZING sound for earbuds, the noise canceling is a bit lack luster but still decent. They fit really well which i was worried about since they changed the design but it's very comfortable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
4 star samsung
on September 24, 2024
Posted by: J Britt
from NYC
Verified Purchase:Yes
Best choice I ever made. When choosing a headphone, sound quality, amazing. Bonus noise cancellation as a construction worker is A1. Only concern is price point
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE! My Favorite
on September 24, 2024
Posted by: Stephanie
from Des Moines, IA
Expertise:Expert
Verified Purchase:Yes
I actually love these ear buds. They sound great and also stay in my ear. These are Samsung best earbuds. Sounds are very clear.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 Pro Silver
on September 24, 2024
Posted by: Ramon
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Overall, the Buds3 Pro are great. I'm still trying to figure out the controls and the sizing, but they really work nice and are a great improvement over the regular buds.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much better earbuds
on September 24, 2024
Posted by: Matt
from Florence, AL
Expertise:Expert
Verified Purchase:Yes
So much more comfortable than the Buds Pro and louder too
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Almost Perfect!
on September 24, 2024
Posted by: Gary
from Lake Forest, CA.
Expertise:Intermediate
Verified Purchase:Yes
Couldn't be happier. (Well maybe) After what appear to be a rough start when released, they have truly proven be the very best ear buds I have ever owned. Sound quality is incredible, features are great when paired to a Samsung device, and they are the first set of ear buds that didn't hurt my ears. Only complaint is I wish they had multipoint. Since Samsung doesn't make a desktop it's not as seamless as it could be.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Okay, not more
on September 24, 2024
Posted by: Robert
Verified Purchase:Yes
Terrible fitting options, acceptable sound, not great battery life.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Robert, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis, and we would love to help you troubleshoot any frustrations and maximize your overall experience. We have provided links to articles to help you with the fit and battery life. We have also provided al inkto the Samsung Support Team and full device manual to help you align the settings to your needs and offer additional options for a resolution. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on September 24, 2024
Posted by: Rikitiki
from CA
Expertise:Intermediate
Verified Purchase:Yes
Naaaaa!aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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