Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Texas
Expertise:Expert
Verified Purchase:Yes
Worst when compared to the previous version
Cheap quality audio and no proper noise cancelation.
Cheap quality audio and no proper noise cancelation.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 26, 2024
Hello Akash Devulapally, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would love to help you troubleshoot any frustrations you may be experiencing, and maximize your overall experience. We have provided a link to an article to help you troubleshoot the audio quality and the usage of the ANC setting. We have also shared a link to the Samsung Support Team to help offer additional assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Happy
from Chicago
Expertise:Expert
Verified Purchase:Yes
The ANC is awsome on these ear buds. People don't hear the background noise when I'm on calls. It don't get no better than that.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Viro
Verified Purchase:Yes
Incredible sound. These earphones are on a whole different level.
Written by a customer while visiting Samsung US
Posted by: Charles
Expertise:Intermediate
Verified Purchase:Yes
This new design is amazing. They fit way better than regular buds. At least they do for me. The sound is incredible, both on music and calls. I'm really glad I upgraded to these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I had the pros prior and the screens broke on them
on September 24, 2024
Posted by: Rusirius
from West Palm Beach
Expertise:Intermediate
Verified Purchase:Yes
Very comfortable and great features, they perform very well at the gym and while riding my bike
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bea53
Expertise:Intermediate
Verified Purchase:Yes
Best noise canceling I've had so far out of all Galaxy buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Lorenzo
from Kyle Texas
Expertise:Intermediate
Verified Purchase:Yes
They are nice, but seem cheap and not very sturdy, especially for the price, I would return them if i could .
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 26, 2024
Hi there Lorenzo, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you everyday and we would love to help you have the best experience possible with your device. We have provided a link to the full device manual and to the Samsung Support Team to review all options available to you to maximize your experience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Alex
from Texas
Expertise:Expert
Verified Purchase:Yes
The sound quality is amazing. Noise cancelling is the best ive had with any product. The only grievance is the touch controls theyre not intuitive at all, hard to control and not very receptive.
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US