Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kayy
from LA
Expertise:Expert
Verified Purchase:Yes
These are an awkward set of earbuds and a step down from the previous pair. The earbud controls are odd; the squeeze to pause and change music almost never works. And the slide up and down to increase and decrease the volume is fiddly and time consuming. Not only that, but when a bud slightly slips out of my ear, it pauses my music or switches my phone call to my phone's speaker, which is annoying. On the good hand, they're lightweight, sound good, and the active noise canceling is solid. Overall a downgrade though.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 26, 2024
Hi there Kayy, we appreciate your feedback on your Samsung Galaxy Budss3 Pro. We completely understand how important your earbuds are to you every day for a range of activities. We would love to help you with the fit and functionality of your earbuds, and have provided links to an article and the full device manual to help you at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Lyndale S
Verified Purchase:Yes
Just wish the battery life was better other then that I love them.
Written by a customer while visiting Samsung US
Posted by: Nitedog1
from Springfield IL
Expertise:Expert
Verified Purchase:Yes
The first ear buds from Samsung that stay in my ears. I have tried every generation of Samsung ear buds. Every prior generation they fall out of you are being active, these actually don't. Love the feature that mutes what your listening too if you start talking.
Response from Samsung USBy R&R Team, February 6, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro! We’re thrilled to see that these earbuds fit securely during your activities. Our team prioritized a snug and comfortable fit to ensure they stay in place, especially during movement. We’re also glad you love the feature that mutes your audio when you start talking! This Ambient Sound feature allows you to engage with your surroundings effortlessly without missing a beat. Your experience is important to us, and we love that these earbuds enhance your listening experience while adapting to your needs. If you have any more thoughts or suggestions, please don’t hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 pro definitely worth the upgrade!
on September 25, 2024
Posted by: Mdot
from Pittsburgh Pa
Expertise:Expert
Verified Purchase:Yes
I didn't like the stem style at first. Now I realize the fit is way more comfortable than the buds 2 pro. They sound way better also. A+ Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Buzz
Verified Purchase:Yes
The the pro buds 3 pro is exceptional. Easy to use, very light weight, with outstanding sound characteristics.
Written by a customer while visiting Samsung US
Posted by: Marcell
from Spokane, Washington
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro are great earbuds with amazing sound quality and good noise cancelation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: squint
from San Carlos, CA USA
Expertise:Intermediate
Verified Purchase:Yes
These buds work very well for their main purpose.
The only drawbacks I have noticed: 1) Noise cancelling does not block out wind. I haven't figured out how to muffle the wind. 2) Three clicks for rewind 30 seconds only works on Audible, but not on YouTube or Spotify. It performs differently on different apps. 3) I still get frustrated while hiking I just want to see what time it is, but I get all kinds of junk, like notifications, text messages and assorted data, but all I want to see is the time.
The only drawbacks I have noticed: 1) Noise cancelling does not block out wind. I haven't figured out how to muffle the wind. 2) Three clicks for rewind 30 seconds only works on Audible, but not on YouTube or Spotify. It performs differently on different apps. 3) I still get frustrated while hiking I just want to see what time it is, but I get all kinds of junk, like notifications, text messages and assorted data, but all I want to see is the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Carolyn
from Chicago Il
Expertise:Intermediate
Verified Purchase:Yes
For the most part they are very comfortable. I like the design. The white pair hasn't made my ears itch like all the others do. They sound great as long as you don't use the ANC its the worse, the piercing sound around electronics, bad bad static I can't use that setting whatsoever. Samsung has to get that together.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US